Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

TEKsystems Programming Specialist in Charlotte, North Carolina

Description:

Specialists provide direction, effective communication and outstanding customer service for contract vendors and employees in sometimes stressful situations and maintain a professional composure at all times while gathering key information about alarm systems, video systems and additional security related hardware. This company plays an essential role for our clients and in society. You will act as a liaison between the field and office personnel to ensure accurate and timely communication. A large part of the job will be communicating with our technicians to help support them while onsite fixing/troubleshooting/setting up devices. You will be communicating directly with customers along with our internal team on a regular basis. This individual will take necessary action to provide the best service possible to all customers and clients.

Answering phone queues supporting technicians and clients. The techs are generally out in the field changing the configuration of a currently monitored security system or installing a new system. This team will register cellular devices, give them account information, etc. They also have a video specialization where we have the ability to tap in video system if requested by the customer.

Volume can vary. Avg 30-35 calls/day + emails, processing.

Skills:

phone etiquette, call center experience, technical knowledge, data, software support, administrative support, data entry, alarm systems, alarm installation, computer programming, typing

Additional Skills & Qualifications:

Experience in the security/alarm industry, technical experience, call center experience

Electronic security experience is plus. Any kind of banking/monitoring systems.

Need to have customer service abilities and great communication skills, need to be resourceful, not shy, more outgoing, focused on getting the job done and providing a great solution. Need to be able to explain and calm the technicians. Attitude and soft skills are huge.

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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