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Compass Group, North America PRODUCT OWNER - CHARLOTTE (HYBRID) in Charlotte, North Carolina

Compass Technology

Who We Are

Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations.

Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more.

Compass Group is the leading foodservice management and support services company, with $26 billion in revenue in 2023.

In 2023, Compass Group was named one of Forbes’ America’s Best Large Employers along Springbuk’s Healthiest 100 Workplaces in America (since 2019).

Job Summary:

As a Product Owner, you will be responsible for maximizing the value of the product that the team builds. You will work closely with the product teams, customers, and stakeholders to ensure the S4 Product meets our business's needs and expectations. You will also collaborate with other product owners, technical and functional resources, and business owners to align the product portfolio with the enterprise strategy.

Responsibilities:

  • Learn a complex business and facilitate projects and decisions across disparate user groups.

  • Partner with the Product Manager to contribute to the product vision and strategic roadmap

  • Collaborate with the product management layer to thoroughly understand features for execution, ensuring they meet quality, performance, usability, and security standards.

  • Create, manage, and validate user stories with the product team to ensure they meet the definition of being ready before each iteration.

  • Lead agile team to manage and prioritize the team backlog

  • Partner with Coaches to remove impediments for the Agile team and to model agile practices

  • Keep leadership up to date on team progress, risks, etc.

  • Function as primary liaison between vendors, cross-functional teams, field implementation, and business stakeholders

  • Provide quality advice on functionality and ensure well-thought-through analysis and deliverables.

  • Connect with the customer to validate features, execute system and solution demos, and ensure business value delivery

  • Partner with Product Team to prepare for system and solution demos

  • Develop, scope, and define backlog items that guide the product team.

  • Assist the Product Manager with leading continuous improvement and best practice initiatives.

  • Develop strong business relationships, influence stakeholders, and partner with others to develop superior solutions.

  • Participate in the Safe Agile ceremonies, such as PI planning, backlog grooming, retrospectives, etc.

  • Provide coaching and mentoring to the development teams on the Safe Agile principles and practices.

  • Coordinate with other product teams for solution validation testing.

Qualifications:

  • Bachelor’s degree in accounting, finance, preferred

  • 3-5 years of Accounting/Finance experience preferred, preferably in customer-to-cash, procure to pay, or record-to-report value chains.

  • Experience with SAP, specifically FI, SD, MM, IM, EWM, AM, AP, AR, CO or PCA modules; S/4 HANA experience a plus.

  • 3-5 years of experience as a Product Owner.

  • Strong knowledge and experience with the Scaled Agile Framework (SAFe).

  • Excellent communication, presentation, and interpersonal skills, with the ability to communicate complex concepts to technical and non-technical audiences.

  • Proven ability to define and deliver products that meet customer needs and expectations and achieve business goals and objectives.

  • Strong analytical, problem-solving, and decision-making skills, with the ability to use data and metrics to drive product decisions.

  • Experience with the tools and technologies, such as ADO and Miro.

  • Certification as a Safe Agile Product Owner or Safe Agile Practitioner is a plus.

  • Performs analysis and critical thinking required to troubleshoot application-related issues and assist in the resolution.

    Apply to Compass Group today!

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Technology maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Req ID: 1310673

Compass Technology

Michelle Lombardozzi

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