Job Information
Robert Half Part-Time Administrative Assistant in Charlotte, North Carolina
Description
We are offering a contract for a permanent position as a part-time Administrative Assistant in Charlotte, North Carolina. This role is within an industry that requires exceptional customer service and data management skills. As an Administrative Assistant, you will be primarily responsible for handling customer interactions and managing customer data. The hours for this role will be Monday-Friday 9am-1pm.
Responsibilities:
• Handling inbound and outbound calls efficiently
• Providing excellent customer service to resolve inquiries and issues
• Entering and updating customer data accurately
• Corresponding via email with customers to address their needs
• Utilizing Microsoft Excel, Outlook, PowerPoint, and Word to manage customer data and communication
• Scheduling appointments as required
• Monitoring customer accounts and taking appropriate action when necessary
• Ensuring all customer interactions and data are accurately recorded and maintained.
Requirements • Proficient in answering inbound calls, demonstrating excellent communication and customer handling skills.
• Proven experience in providing high-quality customer service, capable of resolving issues and maintaining customer satisfaction.
• Skilled in data entry, ensuring accuracy and meticulous attention to detail.
• Ability to manage email correspondence effectively, ensuring timely responses and follow-ups.
• Experience in handling both inbound and outbound calls, maintaining meticulous etiquette at all times.
• Proficiency in Microsoft Excel, capable of creating spreadsheets, reports, and performing advanced calculations.
• Experience with Microsoft Outlook for managing emails, schedules, tasks, and contacts.
• Skilled in using Microsoft PowerPoint to create, edit, and present meticulous presentations.
• Proficient in Microsoft Word for creating, editing, and formatting documents.
• Ability to schedule appointments accurately, ensuring no overlap or scheduling conflicts.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .