Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

CompuCom Level 2 Technician in Charlotte, North Carolina

At e X cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

Our client has a brand new opportunity for a Level 2 Technician to join their team onsite in Charlotte, NC. This resource will provide day to day local \ remote desktop support, receive inbound calls, and answer questions.

Duties and Responsibilities:

  • Facilitate customer resolution for calls and engage supervisors and managers to ensure operational consistency across all shifts

  • Provide adds, moves, and change services, software imaging

  • Perform inventory tracking and control

  • Provide first level contact and service resolution for customer requests

  • Provide timely communication on work assignment status and resolution

  • Maintain ticket updates for all reported service requests

  • Use scripted instructions to install Windows 10 and Microsoft Office, Cisco Jabber, and other desktop office productivity applications

  • Perform install and upgrade for printers, computer hardware

  • Perform general preventative maintenance tasks on computers, laptops, printers

  • Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment

  • Effectively determine priorities and meet SLA's

Skills and Qualifications:

  • Minimum 6 to 18+ months of IT experience

  • CompTIA A+ certfication

  • Working knowledge of Windows 10 and MS Office 365

  • Working knowledge of PC hardware installation and troubleshooting, ticketing systems

  • Basic understanding of Networks, Servers, Audio / Visual, and Telecom equipment to perform Smart Hands services

  • Analytical, troubleshooting, and problem-solving skills

  • Excellent communication, relationship-building, and internal customer service skills

  • The ability to work in a project-based environment requiring flexibility and teamwork

  • Adaptable and flexible in a fast-changing industry and work environment

  • Willing to work off-hours and weekends when required for projects or emergency support

Full COVID-19 vaccination may be required.

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

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