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Job Information

Omni Hotels Housekeeping Coordinator in Charlotte, North Carolina

Location

Charlotte Hotel

The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte’s financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.

Omni Charlotte’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.

Job Description

Omni Charlotte Hotel is excited to offer competitive wages and benefits, growth opportunities, paid time off, and hotel stay discounts! If you love hospitality, and have a passion to serve others then you’ll love working with the Omni Charlotte Hotel – apply today!

To assist in the coordination of Housekeeping assignments to associates.

Responsibilities

  • Open Housekeeping department.

  • Respond to all phone calls/requests from guests and other departments.

  • Monitor computer system, PMS, stats., synergy prompt response calls.

  • Monitor office supply inventory and report any deficiencies to Housekeeping Managers.

  • Maintain clear and efficient communication with the Front Desk and Engineering.

  • Maintain cleanliness and organization in department.

  • Dispatch specific requests to floor supervisors and runners.

  • Oversee hourly housekeeping reports.

  • Ensure extra rooms and rollaway beds are logged and paid accurately and on time.

  • Maintain key inventory. Have keys remade when they are not working.

  • Log and calculate outside labor hours to assist Housekeeping Management with accurate billing.

  • Prepare paper work for next day opening and verify schedules.

  • Complete any special projects that might be assigned.

  • Knowledge of hotel, facilities and events.

  • Assist supervisor team with room inspections upon need.

  • Assist with department inventory.

  • To ensure that hotel, guest and associates are maintained in a safe and secure environment.

Qualifications

  • Able to work well with management.

  • Able to work in a high paced environment and keep your composure.

  • Must have good communication skills and communicate with all shifts and departments.

  • Maintain a professional business appearance, attitude, and performance.

  • Must be able to work a variety of shifts, including weekends and holidays.

    Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job LocationsUS-NC-Charlotte

Posted Date3 weeks ago(5/21/2024 3:21 PM)

Requisition ID 2024-110246

of Openings 1

Category (Portal Searching) Administrative/Clerical

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