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AIG Assistant Vice President, Software Engineering Generative Artificial Intelligence (AI) in Charlotte, North Carolina

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

About the role

Individual can serve in a managerial capacity or serve as an individual Subject Matter Expert Principal Software Engineer/Manager with a focus on designing, building, and integrating Generative AI capabilities within AIG’s global software portfolio. In a managerial capacity, individual manages a medium sized team (8+ FTEs/FTCs) of Software Engineers / Developers to manage the Software Development Lifecycle including the design, implement, test and integrate the application or software through a DevOps and Agile manner. Individual may also lead a team or serve as an SME focused on one of the core SDLC steps (e.g. DevOps Practice Lead, Testing and Quality Assurance Lead or Deploy and Release Management Lead). Manager also has advanced knowledge in developing applications with highly scalable cloud solutions, using modern concurrency principles, and programming languages used by our AIG core businesses.

Individual manages a medium sized team or serves as an Individual Contributor SME that focuses on one core area of SDLC or manages a team of Software Engineers through:

What you need to know:

Experience

Ideation and Requirements : Brainstorming ideas that solve the problem faced by the target user; interacting with stakeholders and users to collect and document project requirements in close partnership with the IT Business Relationship Owners.

Design : Creates the architecture of a software system and its element, in close partnership with the Enterprise Architecture standard and guidelines.

Development : Oversees the writing of the code for the software using the relevant programming language.

Testing and Quality Assurance : Oversees the evaluation of the quality of software to identify errors and defects and ensure the software corresponds to the specifications established at plan and design.

Deploy and Release Management : Prepares the software to run and operate in a specific environment including planning and schedule the deployment of a software version through different stages and environments and coordinating with Product Owners, Quality Managers, Change Managers and DevOps.

DevOps Continuous Integration : Make modifications and adjust based on feedback from release through the DevOps lifecycle toolchain.

Maintenance : Prepares to hand off the support of the software after it has been delivered to the market, to the IT Production Support team.

People Management: First Line Manager or Individual Contributor

Geographic Scope: Multiple Countries

What we’re looking for:

Scope and Impact :

  • Manage the day-to-day activities of a medium sized (10+ FTEs/FTCs) software engineering team; multiple countries.

  • Guides team members in strategy, alignment, analysis, and execution tasks.

  • Leads activities around modern software design and development core practices.

  • Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems.

    Problem Solving :

  • Identifies and resolves the most complex problems/issues/ assignments and identify barriers hindering operations.

  • Leverages expert problem- solving skills and techniques.

  • Responsible for creatively resolving unclear situations utilizing the highest level of expertise in specialized field.

    Autonomy and Decision Making :

  • Applies expert analysis techniques in area of specialization to make decisions.

  • Decision-making authority may extend beyond both area of specialization and unit/team.

  • Sets priorities and/or sequence of task to achieve objectives with little to no oversight.

    Leadership :

  • Coordinates and supervises the daily activities of immediate work group/team.

  • Sets priorities for the team to ensure task completion.

  • Provides technical guidance to employees.

  • Responsible for career development and growth of employees in immediate work group/team.

    Knowledge Expertise :

    Serve as a Subject Matter Expert for the Software Development Lifecycle, DevOps and Agile methodologies. Mastery of a modern scripting language; Mastery of a modern web application frameworks; Mastery of writing queries against relational and non-relational databases; Mastery of modern product development processes and pipelines; Proficient in effective troubleshooting and issue resolution techniques; Proficient in effective system monitoring and log analysis techniques .

    Education and Years of Experience:

    Undergraduate degree in a relevant field or proven record of experience in technology roles with required years of experience. 10+ years of experience in technology field / programming / design / application delivery; 5+ years in technical leadership positions .

#LI-LD1

Veterans are encouraged

A look at our Benefits

We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com . Reasonable accommodations will be determined on a case-by-case basis.

Functional Area:

IT - Information Technology

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG PC Global Services, Inc.

At AIG, helping people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep expertise in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible.

But we also do the same thing for our employees, because we know our people are our greatest strength-the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Join our Talent Network (http://www.aig.com/careers/life-at-aig/join-the-talent-network) . Additional information about AIG can be found at www.aig.com | YouTube (http://www.youtube.com/aig) | Twitter (http://www.twitter.com/AIGInsurance) | LinkedIn (http://www.linkedin.com/company/aig) .

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