Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Inspire Brands Guest Services Assistant Manager in Champaign, Illinois

This position serves as the subject matter expert for all guest experience related items (e.g. questions, data bases, complaints, and issue/resolutions). The position researches and uncovers opportunities and industry trends and communicates the information both verbally and in writing to educate field employees. The individual in this position utilizes an analytical approach to decision making to assist in future technology integrations, as well as managing current technology help inboxes, which are used by franchisees and the field team. The role provides support, as needed, in other areas of operations including customer service, franchise health, and technical insights (e.g. analytics, site layouts, restaurant equipment, etc.).

This role will sit in our Champaign, IL Support Center and will be onsite 5 days per week.

RESPONSIBILITIES

  • Main point of contact and subject matter expert on all guest experience related items (e.g. questions, data bases, complaints, and issues/resolutions).

  • Maintain and update data used to populate dashboards and provide analysis on key stakeholders

  • Prepares and educates field employees on new initiatives and projects

  • Provide support, as needed, in other operations initiatives

  • Assists in preparing data for franchise business reviews

  • Assist in future technology integrations

  • Trouble Shooting on current technology integrations

  • Manage help inbox used by franchisees & field team

EDUCATION AND EXPERIENCE QUALIFICATIONS

  • Preferred: 4 Year Degree / Bachelor’s

  • Up to 3 years responsibility or education in Business, Information systems, data analytics, project management

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

  • Proficiency with Microsoft Office Programs (Excel, PowerPoint, Word, etc.)

  • Ability to communicate abstract information in writing and verbally

  • Detail oriented with the ability to deliver on deadlines

  • Ability to work and communicate cross functionally with internal teams, franchisees, and vendors

  • Analytical approach to decision making

  • Familiar with basic to advanced IT troubleshooting steps

  • Ability to work in a restaurant environment, as needed, for a variety of initiatives

  • Ability to pull, present, and communicate data and insights

  • Adept at creating, administering, and analyzing consumer surveys

Calling all Rockstars. At Jimmy John’s, we make kick a$$ sandwiches and we make ‘em freaky fast. If you’re a go-getter, a hustler, or an ordinary person who does extraordinary things, working at Jimmy John’s will be your jam. Sound like you? Yeah, we thought so. Answer the call, Rockstar.

Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.

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