Job Information
WellSpan Health Technical Assistant - General MRI - Day/Evening in Chambersburg, Pennsylvania
Technical Assistant - General MRI - Day/Evening
Location: Chambersburg Hospital, Chambersburg, PA
Schedule: Part Time
Sign-On Bonus Eligible
Remote/Hybrid
Regular
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Position Function: Technical Assistant functions under the direction of the Assistant Director of Diagnostic Imaging or the Diagnostic Imaging Manager and the direct preview of technologists in Diagnostic Imaging. The Technical Assistant supports diagnostic imaging technologists in performing exams on patients, helps to coordinate patient flow and related activities of the department.
Essential Functions and Responsibilities
Core Values: Service, Integrity, Compassion
Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers.
Maintains confidentiality.
Demonstrates dependability, to include attendance and punctuality.
Is accountable - takes initiative and ownership of issues.
Displays a professional demeanor. Represents hospital in a positive way. Has a compassionate working relationship with patients and families.
Assumes personal responsibility for 2-way communication. Communicates and listens effectively with patients, families, coworkers, other departments, physicians/providers and community.
Supports coworkers, initiatives and a patient and family centered philosophy; pitches in; does own part and helps others.
Works to continuously improve work environment/processes (Performance Improvement). Demonstrates a patient and family centered focus when considering/developing improvement solutions.
Represents willingness/enthusiasm to create, embrace and facilitate change.
Develops self and others; supports a learning environment; leads by example. Encourages patients and families to give feedback and suggestions for improvement.
Develops working relationships critical to the organization including patients, families, coworkers, other departments, physicians/providers and community.
Encourages others by providing recognition and support.
Technical Excellence
Thinks critically; utilizes sound judgment; promptly reports potential risks.
Maintains state of art knowledge of area of specialty, healthcare trends and practice and populations served.
Maintains a level of computer literacy appropriate to their role.
Meets and maintains current all unit specific and organizational skills/competencies, certifications/licensures, as required.
Completes hospital-required reviews, e.g. HIPAA, safety, health screening, care concerns, and others as assigned.
Adheres to National Patient Safety Goals.
Job Specifics
Collaborates with staff members, management team, and interdepartmental staff to identify and initiate appropriate interventions to deal with problems, needs, and issues.
Seeks guidance and direction, as necessary, for performance of duties and completion of assignment.
Maintains a professional image that reflects the employee's role in health care, with confidence and a positive impression.
Independently transports or transfer patients via wheelchair, patient lift or stretcher requiring imaging procedures in a safe and secure manner.
Assists and maintains a neat, clean and safe environment for patients and other staff members cleans spills immediately.
Assists in maintaining equipment assigned to patient care and reports malfunctioning of equipment to appropriate personnel.
Verifies correct procedure by checking physician orders on chart and/or requisition; verifies correct patient by following department's patient identification policy. Reviews discrepancies with the technologist and contacts physician with any discrepancy under the supervision of the technologist. Promptly verifies order changes with registration (pre-certification).
Obtains relevant and accurate patient history using standardized form prior to exam; routinely screens female patients of child-bearing age [10-60 years of age per department policy]; assure history form is signed by all patients; thoroughly explains procedures and equipment to patient; obtains written consent if needed.
Demonstrates ability to communicate pertinent information and accurate report to all primary care personnel to ensure continuity of patient care.
Consistently takes ownership of customer problems and follows through to close the loop with the customer.
Recognizes and responds to priorities in the patient care. Readily adapts to changes in workload and responds efficiently.
With technologist supervision, will verify labs and report any issues to the Radiologist prior to administration of contrast.
Familiar with duties and performs them independently, accurately, efficiently, promptly, recognizing their importance and relationship to patient care / imaging for all age/population groups.
Utilizes proper body mechanics to prevent injury to self and others. Safely positions, transfers and transports patients throughout the facility.
Observes changes in patient condition & promptly reports to primary care personnel, or Rapid Response Team.
Responds appropriately to emergencies, universal protocol, patient identification 100%, infection control, room cleaning, and isolation precautions.
Assumes responsibility and accountability for assisting the technologist with the completion of patient care and accurate documentation throughout the imaging exam.
Responsible for activation of downtime forms during planned and unplanned Meditech and/or Synapse downtime periods.
Prioritizes and coordinates workload so that tasks are completed in an efficient manner, keeps team members updated on changes in workflow or patient care, documents critical information in writing to co-workers.
Maintains appropriate quantity of supplies for the next shift, ensure security of injectables and supplies at all times.
Completes work left from own shift.
Recommends additions and changes to update the Cat-Scan/Diagnostic Imaging departments, submits to Imaging Manager, Assistant Director or Administrative Director of Diagnostic Imaging.
Meets deadlines in special projects and daily responsibilities, demonstrates a "need no reminders" attitude.
Assists technologist with room preparation prior to procedure.
Processes computed radiography cassettes (Computed Radiology) to assist the Diagnostic Imaging technologist.
Assists Diagnostic Imaging technologist with positioning of patient on portable procedures done in the Emergency Department and Hospital.
General Requirements
The following requirements are expected of all employees:
Core Values: Integrity, Compassion, Excellence, Service
Annual Health Screening with Infection Control and Blood Borne Pathogens Education
Safety Awareness: Hospital Fire, Safety, and Disaster Procedures
Confidentiality: Maintains Employee and Patient Confidentiality.
Leadership Standards:
Attendance: Regular attendance is an essential function of the position
Character: Attitude, Integrity, Role Modeling
Job Performance: Results Orientation, Customer Focus, Decision Making, Awareness
Interpersonal Skills: Communication, Relationship-building, Team Player, Celebration
Innovation: Breakthrough Thinking, Knowledge-Building/Sharing, Coaching/Empowering, System Vision & Management
Physical and Mental Requirements: Physical Standards and Abilities--Classified as medium work by the Dictionary of Occupational Titles:
May exert 20-50 pounds of force occasionally, and/or 10 to 20 pounds of force frequently, and/or greater than negligible (up to 10 pounds) force
constantly in order to move objects.
Stands occasionally on linoleum flooring during a normal shift.
Walks frequently from Radiology Dept. to MRI, CT, US, NM, OR, and other areas where imaging occurs.
Lifts up to 50 lbs. laterally to and from waist level on an occasional basis.
Pushes/pulls stretchers/equipment weighing up to 125 lbs. on an occasional basis.
Carries up to 15 lbs. for distances of up to 50 ft. on a frequent basis.
Frequent bending from higher to lower levels during normal shift.
Reaches to heights of up to 2 ft. overhead occasionally.
Ability to move rapidly in response to unpredictable emergencies that could happen one or more times per shift.
Near-visual acuity with color perception in order to view computer screen, decipher fine print, and detect changes in patient's skin color and colors of medications and solutions.
Auditory acuity - able to hear phone conversation, overhead pagers, alarms and call bells (i.e. IV pump alarm, bed check, respirator, fire alarm), heart and lung and bowel sounds (differentiating the quality of each), normal voice tones when not facing the individual, and able to hear as well as see blood pressure readings with accuracy.
Ability to occasionally operate hand and foot controls on clinitron beds, stretchers, bed scales, wheelchairs, and patient lifts.
Manual dexterity, digital sensitivity, and flexibility (i.e. ability to program equipment, check pulses and temperatures of patients, adjust flow rates, and utilize a keyboard).
Good hand/eye coordination.
Possess good mental health; ability to work under pressure; ability to communicate effectively in both written and verbal form; must establish priorities amongsth the essential functions of the job and coordinate these functions with others; ability to speak, read, and write the English language.
Working Environment: Work is performed in a well-ventilated, clinical environment, with minimal radiation exposure hazards to include Nuclear Medicine. Works in a non-ferrous MRI zone, excluding pacemakers and other electronic devices.
Reporting Structure: Formal Reporting and Chain of Command - Reports to the Assistant Director of Diagnostic Imaging or Diagnostic Imaging Manager. In the absence of the immediate supervisor, reports to the Administrative Director of Diagnostic Imaging.
Informal Reporting and Relationships. Establishes and maintains working relationships within the department, with other departments, physicians, patients and the public.
Disclaimer: These essential job functions are requirements of the position which must be performed either with or without reasonable accommodation. The essential job function list is intended to be a guide rather than a limitation. The Chambersburg Hospital possesses the right to add new responsibilities to the list as business demands dictate. Some of the essential job functions may exclude individuals who pose a direct threat/significant risk to the health and safety of themselves or others.
By identifying essential job functions, we are in no way stating or implying that these required tasks are the only activities that are to be performed by the employee occupying this position. In addition, employees will also be expected to follow any other job-related instructions and to perform any other job-related duties that are included in the job description. The preceding requirements represent only the minimum acceptable levels of knowledge, skills, and/or abilities that a job incumbent must possess; in order to perform the job successfully, the incumbent will possess additional aptitudes so as to perform the other duties that the job description entails.
Qualifications and Standards
Education: High School graduate required with course work in medical terminology, typing and computer use preferred. Currently enrolled or recent graduate in a Diagnostic Medical Imaging program preferred.
Experience: Experience applying customer service behaviors and communication skills required. Previous medical assistant experience in health care facility or medical office preferred; typing/computer skills preferred.
Certifications/Licensure: Healthcare Provider CPR required.
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