Job Information
Black Hills Energy Gas Service Technician I, II Or Senior in Castle Rock, Colorado
Job Specifications This important role will safely install, repair, and service domestic and commercial appliances covered. Pay Range: (Determined by the knowledge, skills and abilities of the applicant.) * Level I: $24.50 - 36.59 per hour /45 * Level II: $27.38 - $41.08 per hour / 46 * Senior level: $30.79 - $46.08 per hour / 47 Reporting Relationship: Operations Supervisor Location: Castle Rock, CO Essential Functions: * Install, repair, and service domestic and commercial appliances covered under Service Guard program. * Promote safety in all phases of company operations. * Promote division profitability through increased sales of non-regulated programs. * Provide proactive assistance in the resolution of customer complaints. * Perform general customer service activity including, but not limited to, turn-ons and turn-offs, replace meters, collect unpaid bills, investigate calls regarding. gas leaks and carbon monoxide presence, etc. * Perform on-call duties after hours. * Perform meter reading. * Perform some operations activities. * Other duties as assigned.
Additional Responsibilities: * Has basic skills in an analytical or scientific method or operational process. * Works within clearly defined standard operating procedures and/or scientific methods and adheres to quality guidelines. * Works with close supervision.
What You'll Need: Level I: * High School Diploma or equivalent. * No experience required. Training provided. * EPA Refrigerant Certification within 1 Year. Level II: * High School Diploma or equivalent. * Minimum of two (2) years of experience. * EPA Refrigerant Certification within 1 Year. Senior level: * High School Diploma or equivalent. * Minimum of four (4) years of experience. * EPA Refrigerant Certification required upon start date.
What Is Desired Or Can Be Taught: * No experience required. Training provided. * Excellent customer service and interpersonal skills essential. * Safe work record and demonstration of a strong work ethic.
This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply. About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas). Enjoy our Comprehensive Benefits Package! Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision ins Candidates must successfully pass a pre-employment drug screen and background check. Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. If you require reasonable accommodation, please visit for more information.
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