Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

CompuCom Level I IT Technician in Cary, North Carolina

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the e X cell team.

We are currently seeking a qualified Level I IT Technician to join our client’s team for an onsite position in Cary, NC. This resource will be expected to provide effective diagnostic evaluation of end-user customer needs and in all cases use good judgment and timeliness in responding to and resolving each issue or project to the customers' satisfaction. Resolution includes but is not limited to the following: identify, research, and resolve technical problems, timely response to the incident management system, telephone calls, and emails. This role will be 24 hours a week for the duration of 12 months.

Duties and Responsibilities:

  • Assure continuity of the computer system for all system users

  • Provide support of mobile hardware (Apple and Samsung mainly), along with support of Telecommunication Service

  • Manage, install, and troubleshoot telephone system and other equipment such as printers, scanners, copiers, etc.

  • Provide support of a Google based business, using Google business applications

  • Troubleshoot, diagnose, and resolve problems related to operating system, hardware and software applications

  • Set up equipment for employees, or assist moving equipment around

  • Must be able to coordinate with software and hardware vendors to resolve any technical issues

  • Develop training materials and procedures, and / or train users in the proper use of hardware and software

  • Provide solutions in a timely fashion for issues that may arise with all client applications

  • Log and track support calls in client Incident Management system, prioritize and escalate tickets as required to ensure customer satisfaction

  • Identify trends in the support calls and develop documentation to address the most-often reported problems and issues. Notify management of increasing trends, unusual activity or repeated activity

  • Recommend changes in software and hardware to improve computer capabilities

  • Routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

  • Performs other duties as assigned

Skills and Qualifications:

  • Associate’s degree, technical certifications in computer science, electrical engineering or equivalent is preferred

  • Minimum 1 to 3+ years of related work experience

  • Must be proficient in MS Windows Desktop Operating Systems, MS Windows Server Operating Systems including Active Directory and TCP / IP networking knowledge, Microsoft Office Suite 2010 and 2013, and Google Workspace

  • Must be able to support Apple and Android mobile phones

  • Experience with Small PDF, and Auto Desk applications, a plus

  • Knowledge of AWS, RingCentral, Telecommunication, Meraki, Ricoh printers, Lexmark printers, a plus

  • Frequent standing, walking, bending, kneeling, stooping, crouching, crawling and climbing is required

  • Frequently lift and / or move items over 50 pounds

  • Excellent telephone presence with organized follow-up skills

  • Ability to multitask - Sense of urgency; maintain a positive attitude

  • Strong user-centric focus; service oriented attitude

  • Must have strong verbal and written communication skills

  • Must have organizational skills

  • Be proficient in decision making and take initiative

Full COVID-19 vaccination may be required.

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

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