Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Randstad US customer service rep in cary, North Carolina

customer service rep.

  • cary , north carolina

  • posted august 28, 2024

job details

summary

  • $18 - $20.40 per hour

  • temporary

  • high school

  • category business and financial operations occupations

  • referenceAB_4596753

job details

Randstad Strategic Accounts is looking for a business professional for a possible temp to hire Customer Service Rep opportunity with a leader in the healthcare industry. Must have Call Center/Customer service experience and be familiar with medical terminology. If you are interested in becoming part of a team where you can contribute to drive both personal and organizational goals, this may be the right fit for you! MUST be able to work ONSITE. NO Weekends! Temp to Hire opportunity! Qualifications:

  • Work schedule is Monday - Friday 11:30 am - 8 pm EST

  • Must have at least 2 years of High Volume Call Center/Customer Service experience preferrably in Healthcare

  • Accuracy and Detail Oriented are a MUST

  • Attendance is critical

  • High School Diploma or GED required

  • Ability to multitask

  • Solid Customer Service skills

  • Excellent communication skills are a MUST both verbal and written

  • Ability to type with accuracy

  • Solid technical abiility and able to learn new systems

  • Microsoft Suite

salary: $18 - $20.4 per hour

shift: First

work hours: 11:30 AM - 8 PM

education: High School

Responsibilities

  • Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner

  • Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction.

  • Update concise progress notes to ensure other roles within the workflow are able to quickly assess the status of the referral

  • Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.

  • Answer patient questions and concerns during refill scheduling and transfer to the clinical team (pharmacists and nurses) when appropriate

  • Identify and report adverse events (AEs) and product complaints (PCs) to clinicians to ensure patient's safety

  • Perform other duties as assigned (above tasks may vary slightly depending on the specific team/program requirements.)

Skills

  • Customer Service

  • Call Center

  • Healthcare

  • Typing Skills

Qualifications

  • Years of experience: 2 years

  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

RW

rosalind wells

  • rosalind.wells@randstadusa.com
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