Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Adecco US, Inc. Customer Service Rep 1- Pharmacy Benefits in Cary, North Carolina

Adecco is currently assisting one of the largest distributors of specialty medications, pharmacy supplies and equipment in recruiting for an onsite Pharmacy Benefits Customer Service Rep in Cary, NC. Apply Now!

Must have at least 1-2 years of experience managing calls related to pharmacy benefits ( Prior authorizations, verifying eligibility, and following up with providers.

Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information.

Schedule: Monday thru Friday - 11:30am - 8:00pm; 1st 4-6 weeks will be training & schedule will be Monday thru Friday - 9am - 5:30pm

Pay Rate: The wage for this position is between $19.75 and $20.40. Hourly wage may depend upon experience, education, geographic location and other factors.

  • Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner.

  • Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction.

  • Update concise progress notes to ensure other roles within the workflow are able to quickly assess the status of the referral.

  • Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.

  • Answer patient questions and concerns during refill scheduling and transfer to the clinical team (pharmacists and nurses) when appropriate.

  • Identify and report adverse events (AEs) and product complaints (PCs) to clinicians to ensure patient's safety.

  • Perform other duties as assigned (above tasks may vary slightly depending on the specific team/program requirements.)

What do we need from you?

  • 2 yrs. of high call volume call center experience

  • Previous knowledge of Word, Excel, Teams and Outlook

  • Typing speed of at least 35 wpm

Click on apply now for instant consideration!

This employer requires all employees, temporary labor, consultants, and contractors to be fully vaccinated against COVID-19 by their start date, subject to approved medical or religious exemptions.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Pay Details: $19.75 to $20.40 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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