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Levi, Ray & Shoup, Inc. Desktop Support Engineer in Carrollton, Texas

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Added Apr 01, 2024 Desktop Support Engineer (26232) Carrollton, TX | Contract Apply (https://evoportalus.tracker-rms.com/LRS/apply?jobcode=26232)

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Job Description

LRS has prospered for over 30 years because our corporate philosophy embraces honest, ethical and hard-working people. If that describes your approach to IT consulting, we need to talk! LRS Consulting Services is seeking a Desktop Support Engineer for a contract opportunity with our client in Carrollton, TX.

RESPONSIBILITIES:

  • Provide desktop support, break fix, peripheral support

  • Manage and implement small to medium desktop related projects

  • Support desktop, laptops as well as current software versions including (computers, faxes, printers, office phones, remote access, Windows operating system, Microsoft Office, Adobe, Outlook…)

  • Receive and install new desktop hardware

  • Remove and dispose of old desktop hardware

  • Develop specs for standard hardware (i.e. desktop, notebook, tablets….)

  • Track and report software installs

  • Coordinate new employee setup and employee departures

  • Manage desktop computer assets and user accounts in Active Directory

  • Organize and maintain inventory of desktop software and hardware

  • Complete all software installs

  • Evaluate and test software upgrades and report any projected impact to business

REQUIREMENTS:

  • Prior experience supporting a desktop environment

  • Technical understanding of the following:

  • Active Directory

  • Exchange/Outlook

  • Windows OS

  • Microsoft Office

  • Experience providing support to multiple facilities

  • Excellent communication skills

  • Strong coordination skills

  • Customer service focused

  • Extremely organized

  • Ability to manage multiple conflicting priorities

  • Understands technical support issues for the desktop environment

  • Process oriented work structure

  • Comfortable providing support to and work with all levels of customers from C levels down in the organization

  • Excellent problem solving skills

  • Ability to work well in a highly functioning close knit team of technical associates – must be a team player

  • Third-party candidates will not be considered.

  • Candidates must have permanent authorization to work in the US without sponsorship.

LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status

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