Job Information
ABC Imaging IT Help Desk Support Specialist - Level 2 in Carlstadt, New Jersey
ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.
We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of our team.
Responsibilities include:
Level 2 technical support with Apple Mac's and Windows based computers and servers
Install operating systems, migrations, upgrades, etc.
Install and maintain virtual machines
Setup new or move existing computer hardware and software
Troubleshoot user issues as they arise
Knowledge of cybersecurity and response methods
Run CAT6 cables where needed, and terminate
Maintenance and updates on servers and workstations
Active Directory updates for users
Basic knowledge of camera systems and access control
Identifying technical problems and resolving issues quickly.
Administration of Microsoft Office 365
Maintain product inventory and order supplies and equipment as needed
Work with large format printers and print servers
Basic knowledge of Caldera and Oris print software
Basic knowledge of VoIP phones
Basic knowledge of Mobile Device Management (MDM)
Basic knowledge of PSA's and RMM's.
Basic project management skills
Work on time-sensitive tasks with hard deadlines.
Role will have multiple duties or projects at once
Organization skills are critical