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Lee County Board of County Commissioners Library Associate, Reference in Cape Coral, Florida

Library Associate, Reference

Print (https://www.governmentjobs.com/careers/leecounty/jobs/newprint/4497081)

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Library Associate, Reference

Salary

$38,834.38 - $73,018.66 Annually

Location

Cape Coral, FL

Job Type

Full-Time Regular

Job Number

07095KG

Department

Library System

Opening Date

05/10/2024

Closing Date

5/31/2024 11:59 PM Eastern

  • Description

  • Benefits

  • Questions

Description

Expected Hiring Range $38,835.00 - $45,911.00

Are you passionate about libraries, community engagement, and providing exceptional service? Look no further! The Lee County Library System is seeking an enthusiastic and community-minded candidate to join our dynamic team at the Northwest Regional Library.

The Lee County Library System is a forward-thinking organization committed to serving our diverse community. Our libraries are vibrant hubs of learning, creativity, and connection. As a Library Associate, you’ll play a crucial role in helping library users access resources, discover new information, and connect with their community.

What You’ll Do:

  • Assist Library Users: Help patrons navigate library resources, answer questions, and provide guidance on services.

  • Promote Inclusivity: We value diversity! You’ll engage positively with people from all walks of life, ensuring everyone feels welcome and respected.

  • Collaborate: Work closely with our team to create innovative programs and events that cater to all ages.

  • Location: The Northwest Regional Library is conveniently situated between Mariner Middle School and Mariner High School, making it an integral part of the educational ecosystem.

Why Join Us?

  • Diverse Community: Our library serves one of the fastest-growing areas in Lee County, attracting a rich mix of cultures and backgrounds.

  • Teen-Friendly: The library is a popular afterschool spot for teens, offering a safe and inspiring environment.

  • Innovation: We’re not your average library! Expect each day to bring exciting challenges and opportunities.

  • Collaborative Fun: Our team knows how to work hard and have fun while delivering stellar customer service.

Duties and Responsibilities

  • Plan and implement library and outreach programming for adults.

  • Prepare staff schedules for coverage of public service areas.

  • Supervise volunteers

  • Assist with library programs for all ages as needed.

  • Prepare appropriate library displays.

  • Assist in the development and maintenance of the branch collection of materials.

  • Assist library patrons with reference and readers’ advisory questions using both print and virtual materials.

  • Assist library patrons with electronic resources and internet use.

  • Provide prompt and courteous customer service to patrons of diverse ages and backgrounds.

  • Prepare purchase order request for minor equipment and supplies.

  • Prepare reports

  • Operate a variety of equipment such as computers, self-check machines, photocopiers, and cash registers.

  • Offer basic technology assistance to internal and external customers.

  • Staff all service desks and cover other library locations as needed.

Education, Experience, Licensing

Minimum Requirements:

  • Education and Experience: Requires a combination of education and experience equivalent to an Associate’s Degree or specialized courses/training equivalent to satisfactory completion of two years of college and two years of customer service experience.

  • Driver’s License: Possession of a valid driver’s license and an acceptable driving record is preferred.

    Preferred Qualifications:

  • Education: Prefer Bachelor’s Degree from an accredited college or university

  • Library Background: Prior library experience is also valued.

Supplemental Information

  • Microsoft Office 365 or Similar Office Suite: Knowledge in using Microsoft Office 365 or a similar office suite for tasks such as document creation, spreadsheet management, and email communication.

  • Language Fluency: Additional language skills are a plus! We value candidates who can relate positively to a diverse population, including children, teens, and speakers of languages other than English.

  • Communication Skills: Exceptional communication and collaborative abilities are essential.

  • Customer Experience: Demonstrated ability to provide exemplary customer service is preferred.

  • Tech and Arts Skills: Experience instructing technology and/or arts and crafts is a bonus.

  • Physical Requirements:

  • Ability to bend, stretch, sit, and stand for extended periods.

  • Lift and carry objects up to 35 lbs.

  • Flexibility: Be prepared for varying hours, including evenings, Saturdays, and some Sundays.

  • Temporary Transfers: The County may require temporary or long-term transfers to other library locations based on organizational needs.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an Emergency as needed. During an Emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this classification. All positions are subject to a criminal background check. A conviction in and of itself may not necessarily preclude employment. Some positions may be subject to a pre-employment drug screening. Certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans preference, receive preference and priority in employment and are encouraged to apply.

Lee County Board of County Commissioners offers a comprehensive, and affordable benefits package. Our Board works in the best interest of employees and strives to provide the most complete, high-quality benefits package available at the lowest possible cost to the employee. Our Board continues to remain steadfast in maintaining one of the lowest levels of employee costs in our area.

Lee County's benefits package is offered to both regular Full-time positions and Part-time positions that are regularly scheduled to work 60 hours or more bi-weekly. Medical benefits may be offered to On-Call, Temporary, Seasonal, and Intern employees who meet the Affordable Care Act eligibility criteria.

Lee County employees eligible to participate in the Florida Retirement System (FRS) are required to contribute 3% of each paycheck to FRS. If you have retired from the Florida Retirement Pension plan you will not be eligible for renewed membership in either of the FRS retirement plan options. Retirees of the Investment Plan are eligible for renewed membership in the Investment Plan only. FRS reemployment rules apply for both.

Below is a brief breakdown of what's included in the benefits package that is offered to our employees.

For a more detailed look into our benefits package, please click visit our webpage at https://www.leegov.com/hr/employees/benefitplans.

To view our employee paid premiums, please visit: https://www.leegov.com/hr/Documents/Employee%20Benefits/2024%20Benefits/2024%20Active%20Employee%20Rates.pdf

Health Benefits:

• Medical Insurance

• Plans include, but are not limited to: routine, preventative, mental health, hospitalization, and prescription drug benefits.

• Vision, Fitness, Weight Management, Natural Products and Services, and Hearing discount programs available.

• Dental Insurance

• Vision Insurance

• Flexible Spending Accounts

• Medical Reimbursement Account

• Dependent Care Reimbursement Account

• Pharmacy, including Mail-Order Pharmacy

• Informed Health Lines (Nurse Hotline)

• Basic Life Insurance (1x or 2x Annual Salary at no cost to employee)

• Optional Life Insurance

• Long-Term Disability (60% of pre-disability salary at no cost to employee)

• Short-Term Disability

• Sick Leave Pool

• Flu vaccinations

• Wellness Programs

Financial Benefits:

• Florida Retirement System (FRS)

• Two Retirement Plan Options:

1) FRS Pension Plan (Defined Benefit)

2) FRS Investment Plan (Defined Contribution)

• Deferred Compensation (457) Plans

• Financial Savings/Management Programs

• Eligible for membership with Suncoast Credit Union

• Employee Leave Benefits

• Holiday Pay - 11 Paid Holidays Annually

• Paid Sick Leave

• Paid Vacation Leave

• Bereavement & Civic Duty Leave

• Family and Medical Leave

• Military Family & Medical Leave

• Educational Leave

Employee Assistance Program

Services available to employees that offers guidance, support, resources and information for personal and work-life issues. Confidential and provided at no charge to employees and their dependents.

United Way 2-1-1 (Lee County Employee Resource Program)

Lee County BOCC has partnered with United Way 211 to provide an Employee Resource Program which assists BoCC employees who may be experiencing distress due to economic hardship, health or other factors.

Educational Assistance

Reimbursement for coursework taken at an accredited college or university that is designed to enhance the knowledge, skills and abilities relating to the official duties that the employees perform.

01

Can you share with us how your education and experience, equivalent to an Associate's Degree or specialized courses/training equivalent to satisfactory completion of two years of college and two years of customer service experience, have prepared you for this role? Please provide specific examples or details rather than referring us to your resume.

02

Do you possess a valid driver's license with an acceptable driving record?

  • Yes

  • No

    03

    This position is 80 hours bi-weekly; hours and days will vary to include evenings, Saturdays and some Sundays. Are you available to work this schedule?

    04

    Can you provide a brief overview of your experience using Microsoft Office 365 or a comparable office suite, without referring to your resume? Otherwise, you can simply respond with "N/A."

    05

    Can you share specific examples of your experiences and insights in providing hospitality and customer service to individuals of different age groups? Please provide details rather than referring us to your resume. Otherwise, you can simply respond with "N/A."

    Required Question

Agency

Lee County Government

Address

P.O. Box 398 ATT: Human Resources Fort Myers, Florida, 33902

Phone

(239) 533-2245

Website

https://www.governmentjobs.com/careers/leecounty

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