Job Information
Arizona Employer Lodge Housekeeping Supervisor in Camp Verde, Arizona
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6499480
Summary: Provide overall direction of institutional housekeeping programs in all areas of the Hotel to ensure clean, orderly, and attractive conditions. Duties and Responsibilities: Specific areas of responsibility included, but not limited to: Adhere to all casino and departmental policies and procedures including all regulatory requirements. Provide leadership to all levels of staff. Make impartial decisions involving Guests and Team Members. Responsible for new hires, terminations, evaluations, and counseling of all Housekeeping Team Members. Responsible for correcting and coaching Team Members who have violated company or departmental procedures. Keep open communication between other departments. Periodically inventory supplies and equipment. Plan work schedules to ensure maximum Guest service. Investigate new and improved cleaning instruments and methods. Select and purchases new furnishing. Create, develop and implement an effective strategy of organization for the hotel, coordinating with all levels of hotel staff, in accordance with the Hotel Manager. Facilitate the flow of information throughout the property by organizing and presiding over regularly scheduled meetings with other hotel departments. Assists in planning budgets for housekeeping department. Review various reports, identifying potential misinformation and/or conflicts, and reporting to appropriate individuals. Analyze service and general operations for the housekeeping department on a daily basis, giving feedback and offering direction, as needed. Ensure a maximum level of service and satisfaction is achieved and maintained. Tactfully handles stressful and difficult situations with Guests and other Team Members. Ensure all support duties and responsibilities are carried out in an efficient and timely manner. Must possess the ability to perform housekeeping duties as needed, based on staffing levels. Attend all meetings and training as required. Performs additional duties as assigned.