Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Dorman Products, Inc. IT Support Specialist in Camp Hill, Pennsylvania

Reference #: 1153246300 Dorman Products is seeking an IT SupportSpecialist to join our growing team in our Greater Harrisburg location, Shiremanstown, PA. In this role, you will provide a single point of contact for end-users to receive support and maintenance within our organization's computing environment. You will be responsible for executing first level support diagnostics, troubleshooting basic issues, and effectively escalating incidents while following established protocols, policies and processes. As an IT Support Specialist for Dorman, you will also provide hands-on support and deployment services for workstations and desktop software.Apply today and enjoy the freedom to pursue new ideas, offer different perspectives, and grow in your career with us!

Responsibilities: Maintains professional and positive attitude during all client interactions and team meetings. Provides front-line support and response to solve all problems reported by clients. Providestimely follow through to resolve and close problem calls and to provide training in support of all technology offerings. Assistsin documenting procedures and policies and in developing and implementing effective standards. Keeps peers and all supporting levels within IT informed of problems, trends and delays to daily issues. Follows demand management process to receive, prioritize, document and actively resolve client's requests. Problem resolution whichmay involve use of diagnostic and Help desk tracking tools, as well as require in-person, hands-on support at the desktop. Interviews clients to collect information about issues and leads clients through diagnostic procedures to determine source of error and possible resolution. Maintains historical records of issues, problem documentation and willingness to escalate to additional support tiers if required. Coordinates interactions across all IT support channels in real time. Serves as liaison between IT and clients. Makes recommendations to ITManager for changes in procedures and systems providing support to clients. Provides training for technology applications and products. Composes routine correspondence for electronic distribution. Conducts research, compiles and displays all Client Service statistical reports. Manages all conference rooms and their state of readiness includingsupplies, working condition of audio and video equipment and the general operating appearance. Orders and maintains all supplies and arranges for equipment maintenance.

Qualifications Associate Degree in Information Systems, Computer Science or a closely related discipline, or minimum of one to two years' business experience. Prior customer service experience or related support experiencea plus. AS400 & RPG experience a plus. Strong interpersonal skills are essential. Good organizational skills with the ability to follow through. Good problem-solving skills. Ability to keep track of, prioritize, and report status of multiple projects. Ability to work with changing requirements and priorities.

#DormanProducts #LI-EK1

Job Segment:    Help Desk, Information Technology, Computer Science, Mid-Range, Information Systems, Technology

Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  EEO/AA Employer M/F/D/V.

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