Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Holtec International -Holtec Security International - Helpdesk Manager in Camden, New Jersey

HSI Helpdesk Manager

Description:

HSI is excited about our continued growth and are seeking Helpdesk Manager who will play a key role in leading our technical support team to provide excellent customer service and resolve all technical issues. The Helpdesk Manager should have a strong technical background and excellent customer service skills. You will be responsible for delivering strategic projects, providing technical solutions, and working with the IT manager to support one of the entities that HSI has technical governance over. The ability to motivate staff and foster professional development will be a huge plus in this role.

The essential functions of the position include, but are not limited to the following:

  • Lead staff on analyzing and resolving client problems including challenging troubleshooting scenarios across a broad range of technical problems.

  • Gathering and reporting operational metrics, accomplishments, and priorities for weekly meetings with IT Manager.

  • Managing Helpdesk Support Team

  • Managing Hardware and Software Inventory

  • Engaging warranty repairs

  • IT Vendor Management

  • Managing device life cycle requirements

  • Auditing software licenses for compliance

  • Promote an environment fostering continuous improvement.

  • Maintaining the integrity and security of hardware and software

  • Maintaining current knowledge of relevant technologies as assigned

    Education, Experience, and Certifications:

  • Associate’s or bachelor’s degree in computer science, IT, Engineering, Science or related field is a plus. 5 plus years of relative experience may be substituted for a degree.

  • 3+ years of experience as a Helpdesk Manager or Systems Administrator

  • Strong Project Management skills

  • Professional certifications (HDI-DST, MCSA, CompTIA A+) are a plus.

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