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Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Harvard University Manager, Unit and Faculty Supp in Cambridge, Massachusetts

65380BRAuto req ID:65380BRJob Code:359056 Admin Dept/Program Admin Department Office Location:USA - MA - Boston Business Title:Manager, Unit and Faculty SupportSub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :056Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Basic Qualifications:

  • Bachelor’s degree required.

  • Five or more years of professional experience required at least 3 of which in a service delivery environment dealing with a demanding customer base.

  • Proven ability to use technology effectively including proficiency in Word, Excel, and PowerPoint.

Additional Qualifications and Skills:

  • Experience working in a research, academic, or non-profit environment preferred.

  • Previous experience leading or managing teams, with a proven ability to motivate, guide, and support team members to achieve individual and collective goals.

  • Exceptional written and verbal communication skills.

  • Strong interpersonal skills including the ability to engage and inspire people and build collaborative relationships at various levels within an organization.

  • Experience or interest in human resources a plus.

  • Experience with and commitment to providing excellent, professional service both within a team and on an individual basis.

  • Sound judgment, critical thinking, and problem-solving abilities.

  • Excellent time management and organizational skills, including the ability to manage and prioritize multiple priorities in a fast-paced, changing environment.

  • High attention to detail and high standards for accuracy.

  • An understanding of and sensitivity to confidential information.

Additional Information:This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus 3 days per week. Specific days and schedules will be determined between you and your manager.

We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment.Department:Division of Research and Faculty DevelopmentPre-Employment Screening:Education, IdentityJob Function:Faculty & Student Services, General AdministrationPosition Description:

  • Responsible for the day-to-day management of a group of FSSs and unit coordinators ensuring the faculty and their FSSs are and feel well supported. Is visible, connecting on a regular basis with faculty and FSSs, offering guidance and support as needed, partnering with faculty and FSSs on a variety of issues.

  • Manages the onboarding process for new FSSs, providing a welcoming and supportive environment and ensuring a smooth start into their role. Creates onboarding plans, hosts onboarding sessions, and coordinates trainings. Meets regularly with new FSSs during their Orientation & Review period, and partners with managers on their progress. Coordinates written feedback process for new FSSs.

  • Gathers feedback after training sessions to evaluate training materials and onboarding program; implements changes and creates new materials, to enhance onboarding experience. Updates resources and materials for new FSSs as needed.

  • Is knowledgeable about other faculty support resources and advises and refers as appropriate.

  • Responsible for working with the faculty to determine support needs. Advises faculty on ways to effectively and efficiently work with support staff including articulation of expectations, effective communication, appropriate scope of work, and sharing support resources with colleagues.

  • Works with faculty at key points in their career (e.g. newly hired, promotion reviews, retirements) and with their FSS to make transitions as smooth as possible.

  • Works closely with Human Resources on a wide range of personnel issues. Understands and communicates common practices and standards for support. Responsible for interpretation and communication of University and School-wide HR policies and resources.

  • Alongside team members on the Unit and Faculty Support team, coordinates recruiting plans and hiring strategy. As needed, screens and interviews candidates, matches candidates to open positions, coordinates candidate interviews with faculty, checks references, and coordinates with HR on the hiring and training process.

  • Conducts annual performance reviews of FSSs; ensures all FSSs receive a review and advises and assists faculty with the process. Identifies training needs and coaching opportunities in support of individual performance success. Provides ongoing performance coaching as needed.

  • Monitors workloads to ensure fair distribution of work, identifies problem areas and suggests solutions, and with Unit and Faculty Support team revises assignments as needed.

  • Approves weekly time for FSSs; monitors correct usage of PeopleSoft. Works with FSSs and faculty to plan for time out of the office and whether temporary or other support is needed during that time. Monitors overtime requests and absences.

  • Organizes morale events for FSSs; identifies opportunities to build cohesiveness among FSSs both within and across units.

  • Helps to develop strategies for communication with FSSs. Aides in managing content for the FSS information section on myHBS with updates and timely information.

  • Maintains data regarding recruiting, training attendance, orientation and review periods, annual performance management process and general statistics. Analyzes data to identify opportunities for improvement.

  • Responsible for developing and maintaining strong relationships throughout HBS. Works in collaboration with other departments on various projects that impact FSSs.

  • This role is responsible for other duties as assigned.

School/Unit:Harvard Business School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary:Reporting to the Associate Director for Unit and Faculty Support and working closely with Harvard Business School (HBS) colleagues on the Unit and Faculty Support team, the faculty, HBS Human Resources and other administrative partners at the School, the Manager is responsible for the day-to-day management of a group of Faculty Support Specialist (FSSs) and unit coordinators ensuring the faculty and their FSSs are and feel well supported.Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.

  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.

  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.

  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.

  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.

  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.

  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.

  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.

  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format:Hybrid (partially on-site, partially remote) About Us:Founded in 1908 as part of Harvard University, Harvard Business School (www.hbs.edu) is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.

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