Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Massachusetts Institute of Technology Information Technology (IT) Generalist 1 in Cambridge, Massachusetts

Information Technology (IT) Generalist 1

  • Job Number: 23516

  • Functional Area: Information Technology

  • Department: Mathematics

  • School Area: Science

  • Employment Type: Full-Time

  • Employment Category: Exempt

  • Visa Sponsorship Available: No

  • Schedule: M-F, 9:00 AM - 5:00 PM, with flexibility as needed

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    Job Description

INFORMATION TECHNOLOGY (IT) GENERALIST 1, Mathematics, to analyze and resolve departmental IT hardware, software, network, and/or security issues for end-users running a wide range of operating systems. Responsibilities will include providing infrastructure support, maintenance, and operations for IT systems, hardware, and software; installing, configuring, and updating hardware, software, and networks; responding to, tracking, and documenting technical issues received via helpdesk, phone calls, and/or walk-in traffic; providing a high standard of customer service; creating accounts and configuring software/hardware as part of the onboarding process; resolving audiovisual equipment issues; training end-users on software and equipment; participating on the department’s IT Oversight Committee; creating/maintaining knowledge base articles for common help desk issues; monitoring and communicating system status to management; running reports; creating and maintaining technical documentation; ensuring accurate inventory records; collaborating on upgrade planning and budgeting; backing up consulting systems coordinators; helping administer the Applied Mathematics Computational Laboratory, including servers running Fedora and parallel computational technologies; and supporting a Linux cluster and computational servers.

Job Requirements

REQUIRED: high school diploma or its equivalent; three years’ experience supporting hybrid Windows and Macintosh environments; advanced-level knowledge of IT standards/policies; customer service focus; ability to address a broad spectrum of user's computer needs; experience with UNIX/Linux, maintaining servers and end-user workstations, HTML, and a LAMP environment; experience supporting Mac OSx and Windows; and participation in training to keep up with the position’s evolving demands. PREFERRED: bachelor’s degree in a related field; experience with QuickBase implementation; knowledge of Mac OSx and Windows administration software (e.g., Microsoft Azure and Jamf DEP); and working knowledge of TCP/IP, DHCP, CUPS print server, Samba, NFS, Postfix, Dovecot, and SALT. Job #23516-7Work conditions: moving objects weighing 10 to 20lbs; lifting computer equipment; traversing long distances or moving from site to site; and positioning oneself to install/maintain equipment, including under desksThis position is not eligible for remote or hybrid work. Must work on campus five days a week. May work nights and weekends as required.12/7/23

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