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CIBC Senior Manager, Fee Based Solutions in Calgary, Alberta

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What you'll be doing

As part of the Fee-Based Solutions team, the Senior Manager will have a key role in the development and roll-out of the Unified Account program (UA), a key high profile strategic initiative for CIBC Private Wealth (Wood Gundy). The Unified Account platform will become the underlying portfolio management and trading system for all Fee-Based Solutions at Wood Gundy. Unified Accounts are the natural evolution of Separately Managed Accounts and Fee-Based Solutions. The CIBC Unified Account platform aims to provide a single account solution that holds multiple investment solutions or “sleeves”, and automates rebalancing and day-to-day cashflow management. The Senior Manager will be involved with the creation of platform features, implementation of the platform and provided targeted support to increase adoption of the UA program and the Fee-Based Solutions. The Senior Manager will work collaboratively in branches with Investment Advisors and other Wealth Management partners. The incumbent will report to and work closely alongside the Director to identify and execute initiatives across varying functional and operational areas to improve and enhance the UA and Fee-Based Solutions offering for Investment Advisors and clients.

Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. Preferred work locations are British Columbia and Alberta.

The pay range for this role is $ 84,960.00 - $110,000

How You'll Succeed

  • P rogram Management. Work directly with the UA program management team to identify and develop platform features which support the use and increase adoption of the UA program by Advisors. Work with Change Management leads and Fee-based Solutions team to support phased roll-out of the UA program across region and assist with the development of support materials. Advocate for strategic improvements in the UA platform once implemented with Technology and Operations.

  • Relationship Management. Collaborate with the Director and colleagues in deepening the utilization of the UA program and Fee-Based Solutions. Act as a key contact and UA subject matter expert for Investment Advisors, Branch Management and internal Wealth Management partners. Develop and maintain strong relationships with key Fee Based Advisor supporters and other investment staff.

  • Business Development. Develop with the Director an action plan to transition and optimize Investment Advisor business practices through the use of the UA program and increased use of Fee-Based offerings (where applicable). Work directly with key stakeholders such as Practice Management, Training, Wholesalers and Fee-Based Product experts to execute relevant strategies to promote UA best practices and reinforce the benefits of the UA program, training and quarterbacking to resolutions any UA program challenges.

  • Operational Support. Business lead through development and launch of Unified Account program. Support the unification of the three fee based solution offering onto one streamlined and harmonized fee schedule. Identify opportunities for efficiencies in business practices to better optimize resource usage. Assess the operational challenges, and client and sales force impact related to changes to both the existing Fee Based Solution offer and Unified Account offering.

Who you are

  • You have a minimum of seven years of financial services, practice management or technology experience preferably in Wealth Management or an adjacent sector. It’s an asset if you have an understanding of Fee-Based Products such as Separately Managed Accounts, Discretionary, or Non-Discretionary programs, as well as strong familiarity with capital markets, retail investments, and market trends. It is also an asset to be able to converse in French.

  • You're driven by collective success. You know that collaboration can transform a good idea into a great one. You can plan, prioritize and organize work effectively, to meet deadlines, while managing competing priorities. It’s an asset if you have experience delivering on a large-scale technology project. You have ability to work independently to deliver results as well as contributing effectively in a team environment.

  • Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. You have excellent presentation skills in both one-on-one and group settings to summarize detailed and complex information to varied audiences. Your influencing skills allow you to recognize and respond to underlying concerns and multiple interests; you can resolve individual and unique impediments for Advisors to leverage the UA platform and convert assets to the Fee-Based Solutions. You have Strong client service orientations skills and comfortable communicating with Investment Advisors and branch management. High degree of travel within your region can be part of the role

  • Strong technical knowledge You have advanced skills in PowerPoint, Excel and other MS Office tools and enjoy analyzing data. It is an asset if you have familiarity with CGI Wealth360, SS&C, Broadridge.

  • Values matter to you . You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

AB-Calgary, 120-500 Centre St. SE, Bow Building N Tower, 28th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Metrics, Long Term Planning, Pricing Strategies, Taking Initiative

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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