Job Information
Savers | Value Village Area Manager-Central Processing Center in Calgary, Alberta
Job Title: Area Manager, CPC
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently used one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect :
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
Bundled health plans such as medical, Rx, dental and vision
Company-paid life insurance for extra protection and peace of mind
Programs to stop smoking, diabetes management coaching, and on demand care options.
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies.
A range of mental health services to assist you in managing daily life.
What you’ll be working on:
Accountable for the overall production process and quality control (accurate sorting, grading, and pricing) for soft goods and automated book processing within the central processing center (CPC). Manages multiple teams across processing areas. The Area Manager, Central Processing Center is guided by the Savers Vision and Core Values. Reports to the Operations Manager, CPC.
Consistent Processing Performance and Results
Maximizesfullutilizationofproducttomaximizesalesandprofitpotential.
Managesitemputout &volumeensuringtherightitemsareprocessedwithaccurate sortingand grading.
Observesandvalidateseffectivenessofsortingand gradingprocessesandefficiencyoflabor.Course corrects as required.
Analyzesproductionandsalesdatatoidentifyperformanceandclearlyunderstandcauseofissuesand accurate solutions. Applies key learnings to achieve better results.
EnsurestheSaversrecyclingprogramisfullyleveragedtoreducelandfill waste andallowforfurtherreuseof un-saleable items.
WorkswithotherAreaManagerstoensuretheteammemberscheduleforCPCisdoneontimeand reflects consistent staffing and processflow.
Equipment and Supply Maintenance
Ensuresallmachineryandequipmentwithintheirdepartmentisingoodworkingorder;regularly inspects machinery and equipment to determine need for repairs/maintenance with a goal of minimizing down-time. Advises Maintenance Supervisor when service required.
Managestheupkeepandreplacementofsuppliestoensure minimaldown-timeandtomeethealth and safety standards. Escalates supply issues to Operations Manager.
Leadership and Development
PartnerswithOperationsManager andAdministrationManager toproactively planstaffingneeds, recruiting,selecting,andtrainingallteammembers.Workswithothermanagerstoidentifytalent.
Regularlyinteracts,trains,coaches,andcounselstheAreaSupervisorsandteammembers.Provides recognition and candid feedback. Addresses complaints and solves issues.
Identifiesanddevelopshighpotentialteammembersfor supervisoryandmanagementpositions through on-the-job, guided work.
Role-modelsandmaintainsarespectful,values-drivenworkplacethatadherestoallSavers’Policiesand Procedures.
Safety and Loss Prevention
Maintainsasafeworkenvironmentthrougheducation,consistentfollowup,ensuringpoliciesand procedures are in adherence, and supporting the Joint Health and Safety Committee (JHSC).
PartnerswithAdministrationManageronsafetyissuesandsolutions.
Protectscompanyassetsandinformationbyensuringtheirsafehandling,security,andintegrity.Proactively promotes losspreventionawarenessbyupholdingproceduresandensuringpoliciesarein place.
What you have:
Strongmathematicalandanalyticalskills.
Abilitytocommunicatewellinboth verbalandwrittenforms.
Abilitytoobserve, assessandcoachtheworkof others.
Abilitytoapplycommonsenseunderstandingtocarryoutinstructionsfurnishedinwrittenand/or verbal form.
Abilitytoreason,makedecisions,anduseindependentjudgmentinvarioussituations.
ProficientinallMicrosoftOfficeapplications.
Mustpossess/obtainaforklifttrainercertificate.
Minimum Required Education, Training and Experience:
HighSchooldiploma:post-Secondarydegree/diplomapreferred.
ExperienceinSaversproductionenvironment,managingthefunctionsofsorting/grading/pricing (internal candidates).
Results-drivenindustrialmanagementexperience(externalcandidates).
Experienceinleanmanufacturinganasset.
Soundknowledgeofindustry-specificequipment.
Physical Requirements:
Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4-10 lbs. of force.
Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
Frequently required to read written & electronic documents and product labels.
Continuous need to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone.
Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays.
Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.
Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks/shelves.
Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing/movement activities.
Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and/or stock product(s) on display racks.
FLSA: Exempt
Travel: Will periodically need to drive to meetings or other stores for business purposes.
Location: 600 Barlow Square SE #140, Calgary, AB T2C 5T7