Job Information
Puget Sound Energy, Inc Senior Restoration Specialist in Burlington, Washington
Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE'sProject Deliveryteam is looking for qualified candidates to fill anopenSenior Restoration Specialistposition! Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process. Job Description The Senior Restoration Specialist manages all hard surface restoration requirements resulting from PSE construction activities. The Senior Restoration Specialist monitors the work of restoration specialists, prioritizes and assigns work to Restoration Service Providers to facilitate the complete and final construction work performed by PSE and its Utility Service Providers within public and private Rights of Way. The Senior Restoration Specialist manages the negotiation and resolution of restoration related conflicts and issues between PSE, the Restoration Service Provider and jurisdictions, typically associated with large, complex utility installations in larger, more politically complex jurisdictions. This role requires significant knowledge and extensive expertise related to Street Use and Right of Way permits, complex traffic control plans and complex paving request documentation to ensure completeness and accuracy for Restoration Service Provider to complete the work to the satisfaction of the permitting authority and/or property owner. The position requires in depth expertise and knowledge of standard and complex utility construction methods, as well as complex paving designs and enhanced restoration plans and the ability to resolve complex problems involving multiple parties. The position leads and directs the coordination and resolution of issues and questions between jurisdictions, restoration service provider, utility service providers and PSE project managers. Upholds the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety. This job is held by one incumbent and acts as a lead restoration specialist for the department. Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations. Job Responsibilities Leads and directs the processing of all restoration requests in their assigned jurisdictions; processing to include dividing requests by work type and specific restoration requirement; i.e. Right of Way, private, concrete, asphalt, striping, and landscape restoration, etc. Acts as subject matter expert on restoration activities. Ensures all necessary and relevant documentation accompanies restoration requests, including active permit, appropriate traffic control plan, and all necessary paving ticket information Leads mentors and trains Restoration Specialists. Responsible for the resolution of all jobs on a "hold" status, resolves hold issues, and schedules restoration accordingly. Documents restoration service provider invoices, complete PAV tasks, and release Job Close Notifications (JCN) in SAP. Notifies permit representative for final permit closure upon final PAV task completion. Reviews, validates and maintains database, researches schedule dates and provide timely response to customers, Production Specialists, Project Managers, and jurisdiction inspectors on complex, high profile projects. Acts as PSE's point of contact with jurisdictions for the resolution of restoration related issues including conflict resolution. Searches database for specific tickets, duplicates by address, ticket number, job number (querying by request of multiple departments, etc.). Completes SAP entry of all saw cuts / reque