Job Information
Aston Carter Medical Records Clerk in Burbank, California
Description:
Medical Records Clerk is responsible for assisting with inbound calls to the specialty office, the employee will be responsible for scheduling, cancellations, checking in patients, and assisting other departments as needed.
Open or closes the office along with office leadership daily, check the voicemail messages every day and call back patients to respond to questions, take telephone messages and route them to the appropriate team, Check in patients, obtain medical records, take insurance cards, verify the insurance, collect Photo ID’s, and take payments, scan in any outside documents. Check-out give patients orders, give patients After Visit Summery, Phone Operator transfer calls to the appropriate department, make appointments, and enter referrals.
Additional Skills & Qualifications
Customer service
EPIC or EMR experience
HMO Insurance
Insurance Verification
Patient Services
Skills:
call center, medical terminology, receptionist customer service, Scanning, Microsoft office, Customer service, Customer service oriented, Data entry
Experience Level:
Entry Level
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.