Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Futurex Technical Account Manager in Bulverde, Texas

Futurex is seeking a team-oriented individual to fill the position of Technical Account Manager. The ideal candidate is a motivated leader, who uses their technical background to provide a great customer experience to Tier-1 accounts. A Technical Account Manager focuses on customer support, but from an account-specific perspective. They are assigned individual accounts with whom they are a dedicated technical support resource. They build strong relationships and maintain the pulse on customer satisfaction, all while keeping an eye toward growing the overall account footprint.

This position is part of the wider, Technical Support Engineering team, and can include support for Futurex’s global customer base as needed. This is a fast-paced position with high visibility, and opportunities for rapid advancement. The qualified candidate must be willing to work under general supervision with moderate latitude for the use of initiative and independent judgment. The primary responsibility of this position is to provide technical assistance and account management for Tier-1 organizations. This position is on-site at Futurex’s Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas.

PRIMARY RESPONSIBILITIES

  • Provide ongoing technical support and guidance to key customer accounts

  • Develop strong relationships with Tier-1 accounts to ensure continued support and customer satisfaction

  • Help develop customer IT environments and provide project management services for custom initiatives

  • Track ongoing projects, detail service metrics, and drive new technical discussions

  • Train customers on the Futurex product line and data security best practices

  • Understand industry-specific APIs and protocols used when interfacing with external systems

  • Communicate account status with both internal and external stakeholders

  • Work closely with the technical support, sales, and product teams to support and build the overall account footprint

Requirements

REQUIREMENTS

  • Bachelor’s degree in Cybersecurity, Computer Science, Engineering, or related technical field

  • 3+ years’ experience in a sales and/or technical support role

  • Strong communication skills

  • Strong problem-solving skills

  • Experience managing multiple projects

  • Motivated, entrepreneurial mindset, with eagerness to learn

STRONGLY PREFERRED

  • Familiarity with enterprise data encryption technology, including hardware security modules (HSM); enterprise key, certificate, and PKI management solutions; and/or tokenization for PCI DSS compliance

  • Experience with multiple architectures and platforms

  • Experience with Linux, OpenSSL, scripting (Python, Perl, Bash)

  • Experience with TCP/IP networking

Benefits

  • Health, dental, vision, life, and short/long-term disability insurance

  • Paid vacation, holidays, and sick leave

  • Competitive compensation and opportunities for advancement

  • Complimentary gym membership

  • Retirement plan with employer contribution match

  • Scenic corporate campus with amenities including a tennis court, jogging trail, and putting green

  • Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals

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