Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

ThermoFisher Scientific Spanish Speaking Senior Customer Service Representative in Budapest, Hungary

Job Description

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

Budapest, Hungary

Position Summary:

Based at the new Shared Service Center in Budapest, the Customer Service team are responsible for supporting our clients throughout the lifecycle including the administrative, quotation and order fulfilment phases. Customer Service Reps provide outstanding customer service, promptly and accurately when responding to internal and external customer requests.

Key Responsibilities:

  • Play a key role within the implementation of new assignments and projects, as part of a team or on an individual basis

  • Manage the process for escalated enquiries and complaints to resolution, without managerial support

  • Deal with customer complaints, tenders efficiently and expertly as per the service level agreement

  • Maintain daily customer service reports

  • Develop and deliver training and materials to support departmental needs

  • Handle all fax/written/web orders within the division’s guidelines, relay price and availability of products to customers where necessary

  • Adhere to SOP’s, SLA’s and departmental training guideline

  • May be required to perform other related duties as required and/or assigned.

Skills:

  • Competent Microsoft Office user

  • Strong written and verbal communication skills

  • Have the ability to identify and solve problems and to multitask under deadlines

  • Possess self-motivation, passion, a positive demeanor and perform as an excellent teammate

  • Display attention to detail and accuracy in the workplace

  • Good organizational skills and the ability to prioritize effectively

  • Demonstrate judgment, tact and subtlety in dealing with internal and external customers

  • Work on own initiative on daily routine tasks as well as solving system issues

  • Good understanding on financial closing dates (Quarter Ends, Year Ends) is an advantage

  • Demonstrate judgment, tact, and diplomacy in dealing with internal and external customers.

Experience:

  • A minimum of 3 years’ customer service experience required, preferably in a call centre/office environment

  • Experience with Oracle or SAP preferred but not crucial

  • English and at least Intermediate Spanish language knowledge

Education:

  • A Bachelor’s Degree is preferred but not crucial, candidates with proven experience and knowledge will also be considered.

Working Conditions:

  • This position requires repetitive typing and regular use of a computer.

  • Most of the other physical demands are typical with those associated with an office environment.

  • We are proud to be an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

DirectEmployers