Cargill Customer Service Representative in Bucharest, Romania
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 155,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s agricultural supply chain business, where we seamlessly connect farming customers with food, feed and industry.
Position is temporary for 6 months .
JOB PURPOSE AND IMPACT
The Customer Service Representative will support a full scale of highly complex customer service activities for a country or multi-site team. In this role, you will proactively maintain an ongoing relationship with strategic customers/suppliers and commercial staff, provide pricing, availability, and schedule information within established guidelines, independently resolve complex issues, and review and create moderately complex reports for analytics.
Develop and maintain systems and strategic relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
Use thorough knowledge of complex customer service practices and procedures to independently validate and execute customer service strategies.
Work with suppliers/customers, commercial, planning, logistics & execution to ensure the supplier/customer’s delivery requirements can be met whilst maintaining an efficient and effective supply chain.
Advise customers/suppliers about order status, invoices, contract balances and other information needed to complete the sale/purchase.
Be a key member on improvement projects and commitments requiring a comprehensive understanding of customer service practices and procedures.
Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned
Bachelor’s degree in a related field or equivalent experience
Demonstration of high level product and process knowledge
Minimum of two years of related work experience
Good English knowledge – oral and written
Computer literacy (MS Word, Excel)
In return for your expertise and commitment, we will provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.
Interested? Then make sure to send us your CV and cover letter in English today.
Follow us on LinkedIn: https://www.linkedin.com/company/cargill
Cargill is committed to being an inclusive employer. Click here to find out more https://careers.cargill.com/diversity/
Equal Opportunity Employer, including Disability/Vet.
At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill's long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law.
Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.
Notice to Recruiters and Staffing Agencies: Cargill, Inc. and subsidiaries (“Cargill”) have an internal recruiting department. Please review this notice.
US Employment Resources: Equal Opportunity Employer, including Disability/Vet.