Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Two95 International Inc. Help Desk Specialist in Brownsburg, Indiana

Title: Help Desk Specialist

Location: Brownsburg, IN, 19406

Duration: 6 Month Contract

Summary

Handle PC hardware/Printers/ RF Guns/software builds and upgrades. Is responsible for day to day administrative functions of local computer systems including printers and RF Guns as required. Also responsible for coordinating the escalation and resolution of problems with other Information Technology staff members.

Roles & Responsibilities Provides direct support to clients (customer) on all technologies in use and supported by the IT department. Maintains friendly and helpful demeanor with customers at all times. Meets or exceeds departmental response time goals.• Uses system designated by departmental management to track user requests for assistance. Follows specified procedures on the use of said system. Monitors the Helpdesk Ticket queue and fulfills requests in a timely and courteous manor.• Coordinates with other IT staff members as appropriate for the resolution of problems. Proactively seeks assistance from other staff members as required to quickly resolve customer problems.• Observes company guidelines with regard to copying of software and advises departmental management when any illegal use of software is discovered.• Delivers, picks up, and/or ships equipment to repair vendors as required. Tracks such activities in accordance with departmental guidelines.• Notifies departmental management in writing when any equipment is relocated within the company, including serial numbers, original location of equipment and new location of equipment.• Enforce and comply with all Payment Card Industry Data Security Standards• Promptly advises departmental management of any situation that will cause a substantial delay in the resolution of a customer problem• Answers help desk calls live when possible.• Responds promptly to voice messages left in the help desk mailbox and confirms receipt to the customer with an estimate of resolution time where possible.• Configures supports and repairs all desktops, monitors, printers and RF scanner guns in the office and warehouse.• Manages and utilizes Ghost server for desktop/laptop imaging.• Maintain an accurate inventory of IT equipment.• Notifies Sr. IT staff member to issues involving critical business systems that may cause business impacting outages.• Required to relocate computer equipment frequently.• Work with Systems Administrators to support DHCP, DNS, Mail, Operating systems and production application configurations.• RF Gun Support• Assist with Wireless Support issues• Provides support for local phone systems as necessary• Familiar with quick PC build-out processes such as Ghost.• Available for on-call needs when applicable• Other task as request by IT management

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