Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

ConEdison Customer Service Rep Bilingual L1-2 Cantonese Mandarin and/or Korean in Brooklyn, New York

Customer Service Rep Bilingual L1-2 Cantonese Mandarin and/or Korean

Job Info

111937

Posting Expiration Date:May 6, 2024

Schedule Type:Part-Time

Minimum Salary:$24.24

Maximum Salary:$24.24

Organization:Customer Operations

Department:Customer Assistance

Section:CUST OPS Immersive Engmt Group

Location:NY-Brooklyn-Flatbush Avenue

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Job Description

Mission Statement

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

  • Required to work Part-Time as a Customer Service Representative.

  • Required to work at the Customer Operations Call Center in Brooklyn at 30 Flatbush Avenue.

  • Required bilingual in English along with Mandarin, Cantonese, and/or Korean.

  • Take multiple calls throughout your work day, assisting customers with all inquiries including electric and/or gas emergencies, billing explanation.

  • Utilize various computer based systems to access customer accounts and input transactions.

  • Analyze customer accounts to address any billing inquires.

Required Education/Experience

  • High School Diploma/GED

Relevant Work Experience

  • Must be able to respond to direction and work as a member of a team, using PC-based information systems in order to retrieve information to analyze customer accounts. Required

  • Must have the ability to interact with customers over the phone, as well as other avenues of contact, in a responsive, productive, and professional manner. Required

  • Will need to provide outstanding service in every customer encounter and be an effective communicator. Required

  • Proficient bilingual in Korean, Mandarin, and/or Cantonese. Required

  • Bilingual candidates must pass a language performance test. Required

Licenses & Certifications

  • Other: n/a

Physical Demands

  • Sit or stand to answer a phone for the duration of the workday

  • Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

  • Possess manual dexterity and the ability to use hands for the duration of the workday

  • Work rotating shifts, including nights, midnights, weekends and holidays

Technical Difficulty Statement

  • For technical issues, please contact us at [email protected]

Equal Opportunity Employer

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
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