Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

AccentCare, Inc. Patient Care Coordinator in Bronx, New York

Description

AccentCare, Inc. is a national post-acute healthcare provider with 45 years of industry experience. We thrive on providing patient-centric care and a warm and personalized experience within our local communities.

Your Success is our Success. We strive to provide new employees with a structured on-boarding process to help you become assimilated quickly, and cutting-edge tools to make your daily work easier and more efficient. We offer extensive training and a wide-array of opportunities for continued education and promotional opportunities.
Position: Bilingual Patient Care Coordinator Bronx NY
(Must speak Spanish/English)
Reports to: Branch Manager
Job Description/Requirements:
As a Patient Care Coordinator you will:
Be responsible for the supervision of personal care workers assigned to his/her patients to ensure quality of service.
Adhere to all AccentCare, Inc. and Vendor Policies and Procedures, and communicate all pertinent information to appropriate others as may be necessary.
Be responsible for client intake and assessments. Accept or reject cases based on patient needs, availability of skill sets, time and/or location.
Assign and schedule appropriate workers to clients as required. Adjusts worker assignments as necessary for them to fulfill their annual regulatory requirements.
Manage contact with client, families, and loved ones, hospital discharge planners, and other agencies regarding client's needs and concerns. Provide accurate and timely communication regarding patients to the appropriate parties based on the situation.
Troubleshoot issues in the home between the client and the personal care worker.
Document client/worker issues via Incident Reports or Unusual Occurrence Reports. Recommend disciplinary action and remediation.
Conduct performance appraisals for workers, at least once per year.
Attend third step grievances, unemployment hearings and workers' compensation hearings as needed.
Supervise client services to ensure client needs are successfully met and plan of care are being followed.
Monitor and resolves daily attendance and electronic visit verification issues (verify visits; check time and attendance exception reports, handle no shows, unbalanced hours, etc.).
Participate in case conferences; regulatory and vendor audits; OMIG Conflict of Hours investigations; and other activities as needed.
Responsible for ensuring cost effective care through optimal utilization of agency services and community/family resources.
Communicate effectively with RN Field Supervisors and Case Managers to ensure outstanding service quality. Recommend changes to plans of care when necessary.
Maintain confidentiality of all patient information.
Supervise personal care workers assigned to their area.
Responsible for handling patient, patients' family and related issues/complaints.
Recommend appropriate action for patient issues, ie: RN visit, change of personal care worker, change in hours, vendor change, etc.
Document complaints against personal care workers. Write up any incident involving the client and/or the personal care worker, as necessary. Participate in investigations with the Branch Manager and Human Resources. Recommend appropriate disciplinary action (ie: re-training, suspension, termination, etc.).
Requirements of Qualified Candidates:
High School graduate or equivalent, some college preferred
Minimum 3 - 4 year's experience in customer service, experience in patient care preferred
Must have valid proof of identification and employment authorization
Must have good command of the English language both written and oral


AccentCare is an equal employment opportunity employer - M/F/Vets/Disabled and other protected categories.

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