Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Gatekeeper Systems USA Customer Care Support Specialist in Bristol, Pennsylvania

  • Position Overview

    We are seeking a motivated and skilled Customer Care Support Specialist to join our team. As a Customer Care Support Specialist, you will be the frontline interface between our company and our valued customers, providing exceptional technical support and assistance to ensure their seamless experience with our products/services.

     

    Key Responsibilities

    · Respond promptly and efficiently to customer inquiries via phone, email, chat, or other communication channels.

    · Diagnose and troubleshoot technical issues reported by customers, providing accurate and timely solutions.

    · Guide customers through step-by-step processes to resolve technical problems.

    · Collaborate closely with other internal teams to escalate and resolve complex issues.

    · Document customer interactions, issues, and resolutions using our CRM system.

    · Occasional travel to customer locations for on-site troubleshooting, repairs and installations

    · Identify recurring issues and contribute to the development of comprehensive solutions.

    · Maintain a high level of product knowledge to effectively assist customers and offer proactive support.

     

    Qualifications

    · Previous experience in technical/customer support or a similar role.

    · Previous experience installing and repairing video surveillance systems, alarm systems, networking equipment, etc. preferred

    · Strong problem-solving skills and the ability to think analytically.

    · Excellent communication and interpersonal skills.

    · Patience, empathy, and a customer-centric approach.

    · Ability to work independently and in a team-oriented environment.

    · Certification or Diploma in electronics, networking or computer related field

    · Installation of GATEKEEPER system hardware

    · Valid Passport, Driver License and ability to travel considered an asset

     

     

     

    Benefits

    · Competitive salary package

    · Health, dental, and vision insurance

    · Opportunities for professional growth and development

    · Collaborative and inclusive work environment

    · Flexible work schedule

     

    If you are passionate about technology, customer satisfaction, and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity to contribute to our company's success.

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