Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

ASSA ABLOY Customer Service Officer in Brisbane, Australia

Career Opportunities: Customer Service Officer (27949)

Requisition ID 27949 - Posted - ASSA ABLOY Australia Pty Ltd - AAAU Group - Brisbane, QLD (Miller St, Murarrie) - Customer Service & Contact Center Operations - Posting Country (1) - Yes - Entry level - Travel Required: 0%-10%

 Job Description Print Preview

  • Join an iconic Australian Brand

  • Forbes Top 100 innovative company

  • Unlock an opportunity to work for ASSA ABLOY, we’re more than just locks

    About Us

    ASSA ABLOY is the global leader in access solutions, dedicated to satisfying end-user needs for security, safety and convenience. With offices in over 70 countries, we are represented in all major regions within both mature and emerging markets. In Australia, ASSA ABLOY has a manufacturing site which takes design concepts through to finished products for both the local and export market. Our iconic brands, such as Lockwood, Abloy, Whitco and Yale, are driven by innovation and have been recognised with ASSA ABLOY’s inclusion in Forbes’ Top 100 most innovative companies list on four separate occassions.

    About The Role

    This is an exciting time to join our business as we continue along our journey of ongoing expansion, change and transformation.

    Join our National Team Team as a Customer Service Officer based in Murarrie Brisbane. Reporting to the Customer Service Coordinator, you will be responsible for providing exceptional customer support focusing on first contact resolution.

    In this role you will be:

    • Providing assistance to customers via phone, email, webchat and face to face where applicable

    • Liaising with internal stakeholders to achieve desired outcomes

    • Contributing to continuous improvement as well as achieving individual and team KPIs

    • Keeping up-to-date on product and process knowledge

    • Ensuring the prompt resolution of customer enquiries

    About you

    For you to be successful in this role, you will need:

    • Excellent communication skills

    • A “can do” attitude and a strong customer focus

    • A highly motivated and an enthusiastic personality

    • Good time management skills as well as excellent negotiation skills

    • An intermediate understanding of Microsoft Office applications and the ability to pick up Microsoft D365 CRM and AX

    • The ability to quickly reach an understanding of customers’ requirements and the ability to learn the technical/system aspects of the products we pride ourselves on

    Why work with us?

    • Opportunity to work for a large successful global organisation

    • Ongoing learning and development to meet your professional development needs

    • True career opportunities in the wider business with many and varied career pathways

    • A supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate

    We encourage people from all gender identities, Aboriginal and Torres Strait Islander cultures, with disabilities and from culturally diverse backgrounds to apply. No unsolicited agencies please.

    We are the ASSA ABLOY Group

    Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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