Job Information
Commonwealth Care Alliance Supervisor, Health Information Management (Remote) in Boston, Massachusetts
Why This Role is Important to Us:
Position Summary:
The Health Information Management (HIM) Supervisor is responsible for the daily planning and monitoring of department operations, staffing and coordinating tasks to ensure timely completion to meet regulatory requirements at CCA.
Supervision Exercised:
Yes, which includes but is not limited to providing leadership, work direction, and performance feedback to subordinate staff.
The HIM Supervisor shall supervise eight (8) Health Information Specialists
Hires and trains staff.
Conducts annual performance reviews and corrective action counseling.
Supervision Exercised: Yes
What You'll Be Doing:
Essential Duties & Responsibilities:
Supervises, plans, and organizes the activities of the Health Information Specialists including scheduling and overseeing daily assignment and monitoring of both quality and quantity of the work completed. Delegates assignments and monitors workflow.
Responsible for performing quality reviews of medical records uploaded to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements.
Audits and identifies incorrect entries, document uploads in the medical records, and provides prompt feedback and training to responsible staff.
Follows through until corrections are completed and maintains necessary documentation to substantiate corrections.
Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Team Meetings as necessary.
Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon said statistical data to engage process improvement and increase efficiency.
Assists with the development of Standards of Practice (SOP) and Reference Guides (RG) related to the HIM department.
Participate in projects and meetings as required.
Maintains and coordinates adequate scheduling and staffing to support operational needs.
Working Conditions:
Standard office conditions.
Standard Office Equipment
Physical Requirements: Includes walking and standing for short periods of time, sitting for long periods of time, hand dexterity, clear hearing and speaking ability.
What We're Looking For:
Education Required:
- Associate degree in Health Information Technology or Equivalent Experience
Education Desired:
Bachelor’s degree in Health Information Management (RHIA).
Registered Health Information Technician (RHIT) certification.
Required Experience (must have):
- 2 years’ experience in a medical office or equivalent combination of education and experience.
Desired Experience (nice to have):
- RHIT certification will be considered in lieu of 2-year experience.
Knowledge, Skills & Abilities (Required):
Excellent customer service skills.
Basic knowledge of medical terminology.
Knowledge of HIPAA regulations.
Attention to details and prompt follow-up.
Ability to function in a faced paced setting.
Ability to multi-task and prioritize.
Demonstrates computer skills usage.
Interest in professional growth.
Language:
English (Required)
Secondary language is not required but a plus.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Please note employment with CCA is contingent upon acceptable professional references, a background check (including Mass CORI, employment, education, criminal check, and driving record, (if applicable)), an OIG Report and verification of a valid MA/RN license (if applicable). Commonwealth Care Alliance is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws.