Job Information
Valvoline Global Salesforce Product Owner in Boston, Massachusetts
Overview
Why Valvoline Global Operations?
Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil.
As an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we continue to invest strategically and expand globally, driving unparalleled product innovation and sustainable business solutions.
Our corporate values of care , integrity , passion , and excellence shape everything we do. Living out our values is what makes our company, our employees, our partners, our customers, and the communities we serve great.
When you join Valvoline Global, you join a culture that is committed to treating all people with care, operating with integrity, striving for excellence in everything we do, and showing passion about delivering on our commitments.
Careers for the Driven
Valvoline has a rewarding opportunity as a Salesforce Product Owner II . We whole-heartedly adopt a ‘never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we’re looking for good people to join our team. You bring your skills, talents, and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company.
*Valvoline Global Operations Headquarters is located in Lexington, KY. We are open to candidates working in a remote capacity in other states, but willing to visit HQs as needed.
How You’ll Make an Impact
The Salesforce Product Owner II, working hand in hand with stakeholders, partners, and the digital IT team to lead the development and delivery of high-quality products that meet both user needs and business objectives. Manages and executes digital priorities to bring a regional roadmap to market that increase customer satisfaction, user experience and revenue growth. Supports the integration design based on business needs and best practices and makes recommendation while evaluating impacts.
In the role, you would be responsible for:
Supporting the execution of regional product features, serves as the conduit between the business and IT for product development for mid-sized projects through the Agile methodology. Leading the development of a product from discovery phase to release to the users, optimizing it at every release. Provide regular reporting and steering committee updates including product scope, schedule and planning.
Owns regional prioritized sprint backlog for the Customer Experience product portfolio. Gathers business requirements in order to write user stories that align to the features and ensure the regional sprint backlog stays full and is prioritized. Develops user stories from prioritized features, identifies acceptance criteria for user stories, approves each user story during the sprint and ensures that user stories meet the acceptance criteria and are updated in the system. Collaborates with project teams, between functions and with management to resolve issues. Identifies and manages project dependencies and critical path activities. Takes ownership of escalated issues, risks, challenges and proactively works to resolve. Works with other digital and IT teams on joint user stories.
Working alongside the Senior Product Owner and Senior Leadership, providing input to a multi-year vision and yearly roadmap based on customer feedback, corporate strategy, and data. Provides regional priorities and guidance to executive leadership for the overall plan, roadmap, and vision by understanding the impact and business case of the product to the customer lifetime value.
Consultant for defining the business processes for product portfolio regional features. Ensures that business processes are development and defined for delivered features both current and future state. Advises the digital lead to understand the change impact to stakeholders.
Works with the Senior Product owner and leadership team to understand product KPI’s to drive revenue growth, customer satisfaction and increase adoption. By making data driven decisions, iterates on features to enhance user satisfaction. Identifies areas for improvement and optimization that drive the maximum value for the business objectives.
What You’ll Need
Bachelor's degree in business, computer science, technology, engineering, or related field or an equivalent combination of education and experience
Minimum six years of experience in Product Owner, Business Analyst, IT, or related experience
Minimum six years of agile development, strategic, cross project coordination to ensure for effective use of corporate resources.
Product management of large web, e-commerce or Salesforce projects
Must be authorized to work in the U.S.
What Will Set You Apart
5+ years of Salesforce experience (i.e. Sales Cloud and Service Cloud)
3+ years of website development experience (for the business)
Scrum Master or equivalent certification.
Certified Scrum Product Owner or equivalent certification
Agile project management or equivalent certification
Benefits That Drive Themselves
Health insurance plans (medical, dental, vision)
HSA and flexible spending accounts
401(k)
Incentive opportunity*
Life insurance
Short and long-term disability insurance
Paid vacation and holidays*
Employee Assistance Program
Employee discounts
Tuition reimbursement*
Adoption assistance*
*Terms and conditions apply, and benefits may differ depending on position.
Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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Job Locations US-Remote
Job Post Information* : Posted Date 2 weeks ago (4/26/2024 2:56 PM)
Division Global Operations
Requisition # 2024-40654
# of Openings 1