Job Information
The Colonnade Hotel Housekeeping Supervisor in Boston, Massachusetts
The iconic Colonnade Hotel is seeking an experienced Housekeeping Supervisor to provide overall support to the operations of the Director of Housekeeping and housekeeping department. The Supervisor coordinates activities of housekeeping team members and inspect guest rooms and public areas to ensure quality standards are achieved. The ideal candidate will also have proven experience to communicate effectively with all departments, employees, and guests both inside and outside of the organization. Additional responsibilities include but are not limited to: * Inspect guest rooms, public areas, and heart of the house for cleanliness * Train, motivate, coach, counsel, and discipline staff members * Maintain a regularly scheduled cleaning program * Maintain supply and linen inventories * Update room statuses in the computer * Ensure housekeeping requests from guests or management are responded to in a timely, efficient, and friendly manner. Qualifications: * At least two years Hotel Housekeeping experience preferred. * Must be able to read, write, understand and speak the English language. * Must have ability to work any day of the week, including mornings, nights, weekends and holidays. * Must have exceptional guest service skills and can communicate well with all guests as well as associates. * Demonstrated ability to perform multiple tasks in a busy environment and remain flexible. * Ability to work well in a team environment. * Maintain a professional appearance and manner at all times. Physical Demands: * Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment * Push, pull and/or lift fifty (50) pounds maximum. * Stand and walk for varying lengths of time, often long periods * Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling. The Colonnade values diversity and is an equal opportunity employer.