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St. Francis House Events & Engagement Coordinator in Boston, Massachusetts

Events & Engagement Coordinator

Boston, MA (http://maps.google.com/maps?q=7+Boylston+Square+Boston+MA+USA+02116) • Development

Job Type

Full-time

Description

Salary Range: $53,100 - $58,410 per year

Schedule: Monday – Friday, 8-hour shift between the hours of 8:00 am – 6:00 pm. Occasional evenings, holidays and weekend hours may be needed for special events, projects, etc. Hybrid position: expectation to work in office a minimum of 3 days per week.

Job Summary:

The Events and Engagement Coordinator will work with the Director of Annual Giving in executing a strategic annual Events and Engagement Plan to run smooth, efficient, well-attended, and profitable events. This plan includes the coordination and execution of the agency’s signature events, including the All the Way Home Gala and the Winter Walk, as well as smaller engagement events throughout the year.

The Events and Engagement Coordinator will work with the Director of Annual Giving and the VP of Philanthropy & External Affairs to re-establish the St. Francis House Young Professionals’ Society. This position also works with our community partners to support third-party events through collaborative marketing and communications planning. The Events and Engagement Coordinator will develop a network to stay informed and updated around event/engagement industry trends through research, outreach, and attending outside events.

Supervisory Responsibilities:

  • Oversees and directs teams of volunteers at events and for special projects.

Essential Duties/Responsibilities:

Planning:

  • Assists in designing a solid plan for executing special events, both in-person and virtual, as part of a coordinated annual development donor engagement plan.

  • Creates and works within events budgets and timelines, oversees the communications and responsibilities of vendors, and organizes food, entertainment, and staffing needs to ensure a successful event.

  • Works with the Director of Annual Giving to develop and manage internal and external planning committees with a focus on growing event attendance and revenue at all St. Francis House events, in-person and virtual.

  • Collaborates with the Development team on identifying, cultivating, and stewarding all funders and supporters who are invited to and attend events.

  • Coordinates meeting calendar, group communications, and program content for the Young Professionals’ Society.

Implementation:

  • Manages relationships with in-kind sponsors, contractors, key leaders/volunteers, and other individuals responsible for successful special events, both in-person and virtual.

  • Collaborates with the Marketing & Communications team and external partners on event materials (invitations, promotional emails, signage, etc.), social media content and programming, and other creative marketing in support of special and annual events.

  • Provides information, supports and motivates event committee members, table captains, major supporters and the Development team to ensure each event is successful.

  • Creates and maintains event standard operating procedures (SOPs) for major responsibilities and projects.

  • Manages all website applications for fundraisers with the support of IT, marketing, and operations team.

  • Coordinates post-event procedures, including participant outreach, vendor follow-up, post-event reporting, and evaluation.

  • Manages, grows, and effectively utilizes the Young Professionals’ Society.

Evaluation:

  • Ensures and oversees up-to-date event records and ensures timely reporting/analysis of in-person and virtual event results, as well as coordinating with the development operations team on acknowledgements of in-kind supporter contributions.

  • Collects data and implements metrics/tools to measure the effectiveness of each Development event.

  • Assists with planning event debriefings and developing recommendations for improvement for future in-person and virtual events.

  • Works with the development operations team to create and maintain systems for accurate and useful event attendee and sponsor data management.

  • Collects and records membership and participation data for the Young Professionals’ Society to measure effectiveness and develop recommendations.

Requirements

  • Associate’s or higher preferred, with focus in Event Management, Public Relations, Marketing or related field a plus. At least two years managing events or related experience and/or training preferred.

  • Experience in developing collateral with InDesign, Illustrator, Photoshop, Canva, and WordPress preferred but not required.

  • Experience with computers, including the use of email programs, web-based tools, Microsoft Office applications. Proficiency with donor management software (CRM databases, Raisers’ Edge) a plus.

  • Lived experience of homelessness and/or recovery a plus.

SFH is an Equal Employment Opportunity Employer is committed to a diverse and inclusive workforce where all staff can reach their fullest potential. We welcome – everyone who have lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ+ community.

Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.

This job description is subject to change and does not restrict management’s right to assign or reassign duties and responsibilities to this job at any time.

Salary Description

$53,100 - $58,410 per year

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