Job Information
Guardian Life Digital Offerings Go-To-Market and Communications Lead in Boston, Massachusetts
As the Digital Offerings Go-To-Market and Reporting Lead , you will lead all go-to-market activities, internal reporting, and communications related to self-service and bentech initiatives. You will partner closely with the Head of Self-Service Strategy, Head of Bentech Strategy, the Bentech Partner Growth and Relationships team, marketing, training, data and reporting, and internal communications to ensure there is a robust go-to-market plan for new and enhanced digital offerings. In this role you will be responsible for proactively identifying when, and what type, of go-to-market activities are appropriate and serving as the liaison between the Digital Strategy and Offerings team and supporting functions such as marketing, field training, and more. You will also be responsible for driving cross-functional collaboration to ensure all functions have appropriate training, resources, and communication related to digital offerings.
You will also be responsible for developing and maintaining internal reporting to measure the impact of Guardian’s digital solutions. This includes solidifying the strategy and approach to reporting, streamlining the process of regular executive-level and more detailed reporting, and ensuring there are mechanisms in place to capture value.
This role comes with high accountability, ownership, and cross-functional exposure. You will be provided the platform to contribute and make an impact from your first day in the role. You will be supported by a highly motivated, creative, and engaged team and manager.
You are
A self-initiating individual with strong Group business acumen, excellence in collaboration, reporting development, and financial analysis. Ability to roll-up sleeves and drive ideas to action.
You have
Experience with complex data analysis including financial impact.
Strong understanding of and experience in the benefits technology and group self-service space.
Knowledge of the group benefits digital competitive landscape, including emerging trends.
Experience partnering with marketing and internal communications team.
Excellent collaboration and influencing skills to drive alignment and effect change across a wide range of stakeholders.
Experience working cross-functionally to develop a combined work product.
Ability to thrive and willingness to work in high-energy, fast-paced, high-volume, and dynamic environment with ability to align and adapt.
A roll up your sleeves mindset and ability to get work done independently and as a team.
Strong interpersonal skills and an approachable style with natural curiosity.
Sound judgment and decision-making ability.
College degree preferred or equivalent experience.
You will
Develop and own digital reporting that will be shared by the Digital Strategy and Offerings Leadership team with cross-functional executive leaders.
Own planning and execution of go-to-market plans and activities for all digital enhancements and new capabilities and experiences.
Ensure Guardian is well-positioned in the market and our internal teams are well-equipped in market speaking to Guardian’s digital assets, both bentech and self-service.
Improve how we measure the impact of new digital enhancements on both customer engagement and operational efficiency.
Identify key gaps/opportunities in market-perception of Guardian’s digital assets and partner with appropriate teams to close the gap.
Location and Travel
This is a flexible position requiring 2 days per week in the office, with preference given to candidates within commuting proximity to a Guardian office. We will consider internal, remote candidates if experience is aligned and ability to travel to Guardian offices as determined by the People Leader.
Salary Range
$114,080.00 - $187,415.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
Health Care
Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits
Dental plan
Vision plan
Health care accounts – flexible spending, health reimbursement, and health savings accounts
Critical illness insurance
Life and Disability Insurance
Company-paid Life and Disability insurance plus voluntary supplemental coverage
Accident insurance
Retirement and Financial
401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable
Complimentary 1:1 financial guidance with a licensed Fidelity representative
Time Off and Remote Work
Flexible work arrangements (part in-person/part remote)
Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement
Personal holidays for colleagues to use in recognition of religious, cultural, or civic days
Paid parental leave and paid family and medical leave policies
Emotional Well-being and Work-Life
Emotional well-being, mental health, and work/life resources powered by Spring Health
Wellness programs, including fitness program and equipment reimbursement
Child, adult, and elder back-up care support through Bright Horizons
Adoption assistance
College planning
Tuition reimbursement
Student loan assistance
Commuter benefits in select metropolitan areas
Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .