Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

TEKsystems Customer Service Representative in Boston, Massachusetts

Job Description:

We are seeking friendly, patient-focused individuals to join our team as Medical Call Center Representatives. In this role, you will be the initial point of contact for patients calling about appointments, medical advice, prescription refills, and insurance inquiries.

Key Responsibilities:

  • Answer incoming calls promptly in a polite, caring and professional manner

  • Obtain necessary information from callers to properly route inquiries

  • Schedule appointments and provide registration details

  • Triage calls by getting basic medical history and symptoms to pass along to nursing staff

  • Assist callers with finding providers, transferring medical records, and verifying insurance coverage

  • Handle patient billing questions and payment issues

  • Update and maintain accurate records in the patient database

  • Deescalate angry or frustrated callers with empathy and problem-solving skills

Skills:

Customer service, Call center, Data entry, Inbound call, Customer support, Health care, Customer service call center, Insurance

Top Skills Details:

Customer service,Call center,Data entry,Inbound call

Additional Skills & Qualifications:

Reliable- On time

Good Call quality

Courteous

Bilingual is a plus- Spanish or Asian Dialects- Not necessary-bilingual calls go to interpreter service

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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