Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Boston University CONTROL DESK TECHNICIAN, Facilities Management & Planning, Materials Admin in BOSTON, Massachusetts

This position is the main hub for all facilities related calls both emergency and non-emergency. This includes after hours, weekends, and holidays. This position is responsible on a 24-hour/7-day basis to receive requests for any facilities related services and then direct and coordinate the various management, trades, and custodial activities. Receives, documents, and dispatches daily trouble calls to appropriate personnel. While operating a computerized dispatch log. Facilities Operations Service Center Dispatchers are tasked with answering phone calls in a professional manner and taking each phone call to its completion. Dispatchers create work orders, use activity logs, properly document and pass along information through email, notify appropriate management staff of serious situation, and place service calls. The Operations & Service Center maintains a 24/7 point of contact for all facilities related activities. Dispatchers receive alarm notifications for a variety of computerized alarm systems for HVAC, electrical, fire alarm, and plumbing systems, directs the appropriate response, and logs all information passing it along to the appropriate people. Responsible for facilities related emergency notifications (Everbidge). Communicate effectively facilities related emergencies with facilities management and the BU community. Receive, asses, and direct the initial response for all facilities related emergencies and incidents.

Required Skills

  • A high level of phone etiquette, professionalism and customer service skills at all levels is required.

  • Strong attention to detail and high conflict resolution skills.

  • Strong listening and communication skills with ability to take initiative, manage complicated situations, and communicate information.

  • Demonstrated interpersonal skills with ability to problem solve.

  • Basic computer data entry and email skills.

  • Must be able to work independently and within a team.

    We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Required Experience

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