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Amazon Business Analyst - Amazon Robotics in Boston, Massachusetts

Description

The World-Wide Technology Deployment (WWTD) team is looking for an experienced Analyst with a strong financial background to own data analytics for our vendor teams. This individual will be an experienced business analyst who has demonstrated ability to perform detailed requirements analysis from a people, process and technology perspective, with a focus on your customer. A successful candidate has outstanding business acumen, a restlessness to answer “why?” questions, and are passionate about using data to drive decision making. They will be accountable for leading independent initiatives in facilitating information gathering, developing structured documentation and presenting their findings to multiple levels of management. This is a global role managing vendor data analytics across North America, UK and EU, and APAC. We are seeking a candidate with a broad skill-set which demonstrates strong vendor management and negotiation skills, implements cost models to drive improvements, and excellent business judgement based on data analysis.

This position requires 50% travel including international travel. Valid US drivers license required.

Key job responsibilities

  • Perform vendor cost and performance analysis to create ‘Should Cost Models’ to track the savings and focus on quality of delivery from our deployment vendors. This also includes vendor capacity impacts and overall benefits.

  • Identify, develop, manage, and execute analyses to support problem statements and current state measurement. Design new metrics and enhance existing metrics to support the future state of business processes and ensure sustainability.

  • Deep dive into large data sets to answer key business questions using SQL, Excel, and other data manipulation languages.

  • Lead requirements analysis, validation, verification and approval. Making sure that requirements are complete, consistent, feasible and verifiable. Translating business and customer requirements, using data analysis and metrics to drive the right business outcomes.

  • Making sure solutions are of high quality, meeting business and operational performance indicators and delivering great customer experience.

  • Diving deep and evaluating business processes, anticipating requirements and uncovering areas of improvement.

  • Influencing peers, stakeholders and leaders to make the right decisions.

  • Developing optimization and automation strategies of business processes.

  • Effectively communicating critical information to stakeholders, including senior leadership.

  • Creating Business analysis artifacts and processes that can be standardized and repeated.

A day in the life

As an Analyst, you will work with cross functional internal and external partners teams to collect data and create deployment cost models as well as labor models. You will provide critical insight and deep-dive analytics into areas such as vendor negotiations, deployment cost models, vendor capacity planning, and continuous improvement projects to deliver on strategic business requirements. As a Subject Matter Expert, you will closely work with deployment teams to understand business needs and provide inputs on how to diversify vendor selection to reduce risk and influence vendors on lowering costs, improving services, reducing defects, and driving efficiencies.

About the team

World Wide Technology Deployment (WWTD) offers services to our global customers to realize the full value of automation solutions. We deliver safe, efficient, and high-quality integrations at scale to meet emerging network and business needs. We do this by partnering with upstream and downstream customers to innovate and perform rapid experimentation. This accelerates the maturity of complex solutions throughout the product lifecycle to enable simplified execution.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Boston, MA, USA

Basic Qualifications

  • 3+ years of tax, finance or a related analytical field experience

  • 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience

  • 3+ years of business or financial analysis experience

  • Bachelor's degree or equivalent

  • Experience defining requirements and using data and metrics to draw business insights

  • Experience with Excel

  • Experience with SQL

  • Experience making business recommendations and influencing stakeholders

Preferred Qualifications

  • Bachelor's degree in business or analytical discipline

  • 5+ years of business analyst, data analyst or similar role experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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