Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Cardinal Health Senior Support Analyst - Genesys Cloud in Bonifacio Global City, Philippines

Key Responsibilities

  • Genesys applications and systems support/administration in a multi-cultured environment.

  • Deliver excellent customer service to resolve customer issues, questions, or concerns regarding the Genesys Cloud CX platform.

  • Create and update technical documentation, knowledge base articles, and troubleshooting guides to assist both customers and internal teams in resolving common issues efficiently.

  • Work closely with the team and handle tickets and all incidents including Critical circumstances.

  • Demonstrate analytical programming and problem-solving skills including software operation diagnostics.

Required Qualifications

  • 2 or more years in a role supporting in Genesys Cloud CX platform.

  • Strong English communication, problem solving and analytical skills

  • Bachelor’s Degree in related field or equivalent work experience

Desired Qualifications

  • Troubleshooting experience in Genesys contact center environment - Genesys Cloud CX

  • Knowledgeable in Telephony terminology and components such as VoIP, SIP, etc.

  • Genesys Cloud certifications (Genesys Cloud Professional, Developer)

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

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