Job Information
St. Luke's Health System Telehealth Specialist - Centralized Monitoring/VSA in Boise, Idaho
Overview
At St. Luke’s, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke’s is truly a great place to work.
What You Can Expect:
This role supports the Centralized Monitoring department in the Virtual Care Center. This involves 24/7 365 monitoring of inpatients oxygen saturation and beginning to integrate telemetry monitoring as well. Telehealth Specialists follow an escalation pathway to communicate with bedside staff and interactions with patients via camera are required.
Under supervision, the Telehealth Specialist 1 is responsible for providing non-clinical support and service to telehealth programs, physicians, clinical staff, patients and units and programs throughout the region.
Under supervision, performs professional level support activities in one or more functional areas within an assigned department/unit. Uses established procedures to perform assigned tasks.
Through documentation and oral communication, essential information is shared with health care team members and others throughout the organization and region.
Prepares, compiles and maintains technical and operational records for all telehealth programs.
Maintains inventory and order supplies as necessary.
Assists in gathering patient information between Telehealth services and units/programs both internal and external to the organization.
Organizes the flow of information to maximize timely feedback including the management of high volumes of telephone call and electronic messages.
Performs other duties and responsibilities as assigned.
Qualifications:
Education: High School Diploma or equivalent.
Experience: 6 months experience.
Licenses/Certifications: None
What’s in it for you
At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.
St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.
Default: Location : City Boise
Category Admin/Clerical/Customer Support
Work Unit Centralized Monitoring and Virtual Safety Attn System Office
Position Type Part-Time
Work Schedule NIGHT
Requisition ID 2024-86544
Default: Location : Location US-ID-Boise
Work Location : Name 720 E Park Blvd, Boise, St Luke's Central Plaza