Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Fisher's Technology Customer Engagement Representative in BOISE, Idaho

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2214202

Fisher\'s Technology\ Fishers mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher\'s Technology has been selected as one of the Best Places to Work in Idaho for the last fifteen years.

Fishers is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more atwww.fisherstech.com{target="_blank" rel="noopener"}.

Customer Engagement RepresentativeFishers is seeking a qualified individual to work as part of our Fisher\'s Contact Center (FCC) as a Customer Engagement Representative. This team member will work closely with other members of the FCC, system engineers, IT professionals and our customers. Our ideal candidate has strong attention to detail and is customer service oriented.

Responsibilities to include the following but not limited to:

  • Manage phone queue and offer exceptional customer service over the phone.
  • Manage technician queues, call volumes, and maintain response times.
  • Manage an email inbox with customer inquiries and respond within a timely manner.
  • Become familiar with the role of office technologies in our customers daily lives.
  • Become familiar with multifunction printer/copier drivers and interfaces.
  • Perform basic fact finding to determine if problem is hardware, software or network related.
  • Become familiar with everyday IT issues customers may experience, and route them appropriately.
  • Perform basic fact finding to determine urgency of technical issue, and create UIT ticket accordingly.

Qualifications:

  • Minimum 2 years of experience in a customer service role.
  • Must be able to multitask and manage multiple requests simultaneously.
  • Always offer the highest standard of customer service and ensure extremely happy customers.
  • Strong written and verbal communication skills.
  • Maintain cooperative and effective working relationships with others.
  • Be friendly and engaging when communicating with customers and fellow team members.
  • Be proficient in Microsoft office suites.
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