Student Veterans of America Jobs

JOB SUMMARY This position is accountable for conducting efficient sales transactions while providing excellent customer service.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Provide excellent customer service for Goodwill customers
• Assist customers with purchases and if authorized with pricing
• Efficiently operate a computer based point of sale system, handle cash and run a credit card machine while being responsible for a balanced drawer
• Use basic math skills to ensure correct change
• Utilize suggestive selling techniques
• Stock product on shelves, racks and on sales floor ensuring the sales floor is fully stocked with new product at all times during hours of operation
• Clean inside retail floor area, organize shelves and racks, pick up trash, put away carts or racks, etc.
• Attend to dressing rooms and return merchandise to sales floor
• Assist Retail Associate with stocking product in store, salvaging and custodial duties
• Meet or exceed the attendance expectations for this position
• Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants
• Other duties as assigned

INDIVIDUAL DEVELOPMENT and INTERPERSONAL SKILLS

• Personally participate in ongoing cross training opportunities, education and development as well as supporting others in their efforts to develop.
• Excellent working relationship with supervisor and co-workers.
• Must be a positive role model for co-workers, programs participants and customers.

ORGANIZATIONAL DEVELOPMENT

• Educate customers and the community about the mission and vision of the organization.
• Demonstrate the Goodwill core values through actions and words.

QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE

• GED or High School Diploma preferred
• Previous customer service experience preferred
• Previous cash handling experience helpful, but not required.

CERTIFICATES, LICENSES, REGISTRATIONS

• None

KNOWLEDGE, SKILLS, AND ABILITIES

• Must be able to work flexible hours as required in order to meet operational needs of the store.
• To be a high-energy, positive contributor.
• Must have a sense of urgency.
• Must have the ability to work as part of a team.
• Desire to work hard and perform well with dedication and great work ethic.
• Communicate effectively with managers, supervisors and other associates.

PHYSICAL DEMANDS Medium Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds. Involves walking or standing most of the time with a degree of pushing and pulling. WORK ENVIRONMENT Moderate Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)