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Cardinal Health Technical Lead, Software Engineering - Salesforce in Bismarck, North Dakota

What Application Development & Maintenance brings to Cardinal Health:

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

The Pharma Enterprise IT Segment is in need of a Senior Engineer/Technical Lead for Pharma Salesforce Sales & Service Cloud instances. The Senior Engineer will work directly with the Salesforce vendor and Cardinal IT teams that interface with Salesforce. The Senior Engineer will also engage other teams when needed to resolve issues, interact regularly with our key clients, build trust and respect. The resource will use tools provided to investigate defects and perform root cause analysis. Will be responsible for holding our partners accountable for providing essential Run support. The Senior Engineer, will focus on the Run & Build responsibilities for the Salesforce Instances which would include defect management, release manager, and maintaining quality standards.

Responsibilities

  • Design, develop, test, document Salesforce solutions

  • Communicate status regarding technical issues, and solutions

  • Document and analyze Production Bugs, Issues and propose solutions

  • Perform duties as the Technical Solution Owner for small to large projects

  • Supervise the configuration, quality assurance, testing, and deployment of Salesforce

  • Review solutions and recommending improvements

  • Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project

  • Own the design of Salesforce and other affiliated solutions for Sales, Service, and platform solutions

  • Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions

  • Collaborate with colleagues and customers to create prototypes and proofs of concept

  • Evaluates and refractor code base for increased efficiency

  • Monitors and manages proactive maintenance to application platform environments

  • Debug, design and fix Production issue and deploy fixes

  • Ensure documentation of the steps for testing

Qualifications

  • BA, BS or equivalent experience in related field preferred. Advance Degree preferred

  • 8-12 years experience in related field preferred

  • 10+ years Salesforce application development preferred

  • Certified Salesforce Administrator

  • Certified Advanced Developer

  • Certified Platform App Builder

  • Extensive experience working with Sales & Service Cloud.

  • Experience in Salesforce APIs, Apex Triggers and Classes, SOQL

  • Experience in Salesforce Workflow Rules and Approvals, Visual Flow, Process Builder and Salesforce limitations.

  • Experience with REST/SOAP APIs (XML, JSON).

  • User Interface: Salesforce Visual Force, Lightning, jQuery

  • Familiar with Salesforce Communities

  • Knowledge of ETL tools (i.e. Dataloader, etc.).

  • Experience with Agile development processes

  • Excellent communication skills, written, verbal, and interactive when online

What is expected of you and others at this level

  • Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects

  • Participates in the development of policies and procedures to achieve specific goals

  • Recommends new practices, processes, metrics, or models

  • Works on or may lead complex projects of large scope

  • Projects may have significant and long-term impact

  • Provides solutions which may set precedent

  • Independently determines method for completion of new projects

  • Receives guidance on overall project objectives

  • Acts as a mentor to less experienced colleague

Anticipated salary range: $119,800 - $171,100

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage

  • Paid time off plan

  • Health savings account (HSA)

  • 401k savings plan

  • Access to wages before pay day with myFlexPay

  • Flexible spending accounts (FSAs)

  • Short- and long-term disability coverage

  • Work-Life resources

  • Paid parental leave

  • Healthy lifestyle programs

Application window anticipated to close: 04/21/2024 *if interested in opportunity, please submit application as soon as possible.

#LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

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