Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Robert Half Bilingual Customer Service Representative in Bethlehem, Pennsylvania

Description

Are you a customer service guru who thrives on helping others? Look no further! We are on the hunt for an enthusiastic, proactive CUSTOMER SERVICE REPRESENTATIVE to join a dynamic team. in the Lehigh Valley area. As a personable, problem-solving wizard, this is your ideal role. You'll be the voice of the company, providing top-tier assistance and creating exceptional customer service experiences for a diverse clientele.

As a Customer Service Representative, your key responsibilities will include:

  • Handling inbound calls, emails, or chats providing exceptional customer service.

  • Responding promptly to customer inquiries and resolving any customer complaints.

  • Processing orders, forms, applications, and requests made by customers.

  • Communicating and coordinating with colleagues, as necessary.

  • Maintaining a positive, empathetic, and professional attitude towards customers at all times.

  • Knowing our products inside and out to provide accurate information to customers.

  • Managing customer accounts and keeping records of customer interactions, transactions, comments, and complaints.

  • Providing feedback on the efficiency of the customer service process.

  • Continuously improving your knowledge of our products, and staying up-to-date with any changes.

  • Assisting with customer returns or exchanges in line with company policy.

  • Meeting personal/customer service team targets and call handling quotas.

  • Contributing to team effort by supporting other team members as needed.

    Requirements

We're looking for someone who is:

✔ An excellent communicator

✔ An expert problem solver

✔ Proactive in offering solutions

✔ Empathetic towards others and their needs

✔ Comfortable in fast-paced and challenging environments

✔ Equipped with excellent interpersonal skills

Don't miss the chance to merge your passion for service with a vital role in our business. Join us on this exciting journey where everyday challenges transform into rewarding experiences.

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