Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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RESOURCE MANAGEMENT CONCEPTS, INC Customer Service Representative in Bethesda, Maryland

Customer Service Representative

Location Bethesda, MD

Requisition # 2343

Division Information Technology

Apply Now (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=RESOMANA&cws=37&rid=2343)

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.

RMC is hiring a Customer Service Representative in support of our customer at the Navel Surface Warfare Center Carderock Division in Bethesda, MD. The selected applicant will have at least two (2) years of experience working with Microsoft Office 365 and NMCI (or equivalent) systems (NET and SRM). The selected applicant will also have experience supporting an NMCI (or equivalent) contract. Responsibilities include:

  • Monitoring and maintaining Help Desk tracking and ticketing system(s).

  • Providing written and verbal systems status and updates to system stakeholders.

  • Providing tier 1 technical support by responding to and resolving end-user problems.

  • Documenting internal procedures and supporting change management.

  • Assisting with the user onboarding, documenting, and tracking seat orders and delivery statuses.

  • Supporting user account creation and providing oversight of the Move/Add/Change (MAC) process.

Requirements:

  • The selected applicant must possess an IAT I 8570.01 baseline certification (A+ CE, CCNA, etc.).

  • The selected applicant must possess certifications/trainings in the following Operating System (Microsoft): Windows 10, Windows 11.

  • An active DoD Secret clearance is required to start. Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information.

    RMC employees may be subject to current COVID protocol requirements in order to access government facilities.

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