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Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Cisco High Touch Engineer - GTTS Germany IT Infrastructure in Berlin, Germany

While reading our job description, please remember - we understand from experience that not ticking every box on the skills sections stops many from applying. You should apply if you feel you are the right person for the job and have the aptitude to learn and deliver results.

What You Will Do

As part of the Classified Network Support team you:

  • Will be responsible for the deployment, daily operation, and availability of internal IT infrastructure and processes used by our team, ensuring that services and equipment are built, set up, maintained, and extended.

  • Work directly with a team of highly experienced technical experts in multiple technologies including Cisco Routing, Switching, Data Center, Collaboration, Security as well as extensive software environment and 3rd party hardware.

  • Support testing and troubleshooting lab activities for our reactive and proactive service and project teams.

Who You Will Work With

Cisco’s government and enterprise customers receive personalized reactive services from a dedicated team of engineers as part of the CNS Service Team (Classified Network Support).

Being part of the Advanced Services organization, Cisco CNS Germany provides third level support to differentiate our service from regular technical services and support.

The CNS team is currently expanding capabilities and as a new team member you will have the opportunity to work in a fun, challenging, and dynamic environment. Learning and sharing experiences is expected and part of the team’s growth and start up culture, while we continue to build the team and customized services.

Who You Are

In addition to your ability to work as a team member in a collaborative environment, you possess:

  • Ability to think and operate independently.

  • Excellent presentation and communication skills, to communicate effectively with customers.

  • Fluent German and English languages in speaking and writing.

Technical Expertise required

  • Understanding of TCP/IP networking and security concepts.

  • Knowledge of common Cisco technologies and hardware platforms.

  • Must be willing to learn on the job and expand knowledge of implementing and supporting technologies and products used as required.

Experience with any of the following will be beneficial, but not essential:-

Our internal IT infrastructure consists of a diverse mix of hardware and software including but not limited to Cisco technologies.

  • Microsoft server and client deployment, maintenance, and operation.

  • Linux based server deployment, maintenance, and operation

  • Administrating Microsoft applications, like SQL, Exchange, and Active Directory

  • Experience on Cisco Datacenter Technologies (ACI, MDS, UCS)

  • Understanding of concepts about shared storage

  • Virtualization (like VMware vSphere, and Kubernetes)

  • Programming skills (.NET, Python, etc.)

Relevant existing CCNA, CCNP, CCIE, MSFT, VMware or Atlassian certification

Our Benefits

Get ready to join Cisco, where we prioritize a positive work environment and team support. Our benefits package includes:-

• Wellness: We offer global support for your physical, mental, and financial health, including five wellness learning paths and the Cisco Mind Set mindfulness program

• Support Services: We're here to support you with assistance for services such as childcare and elder care, along with counseling, personal support, and access to expert medical opinions for complex health matters.

• Work-Life Benefits: We've got perks to simplify your life, including thoughtful resources for parents. And for growing families, we celebrate your journey with a special gift.

• Time Off: Take advantage of PTO, extra personal time, birthday leave, and emergency time off to maintain a healthy balance.

• Volunteering: Make an impact with 10 paid Time2Give days to support your favorite causes.

• Rewards: Enjoy stock discounts, monetary recognition for great work, and referral bonuses.

• Professional Growth: Boost your career with our extensive training and development opportunities.

Why Cisco

We change the World, as a High Touch Engineer, you are passionate about Cisco and the brand we represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our ground-breaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired!

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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