Job Information
Amazon Associate Manager, Editorial, Catalog Operations in Berlin, Germany
Description
At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
ABOUT THIS POSITION
Based in Berlin, Audible GmbH is looking for a Associate Manager, Editorial, Catalog Operations to work as part of a team that receives, ingests, edits and maintains product information elements (metadata) and digital assets (audio, images, table of content) for titles to be released as part of Audible’s global catalog, ensuring completeness, accuracy, and timely release of all products. In your role, as the technical & operational subject matter expert of a team focused on editorial metadata processing to meet targets, you will help articulate and oversee operational standard best practices, align work and requirements with stakeholders and international partners. You will drive, contribute to, execute, be “hands-on” with projects, processing and workflows in the metadata area.
ABOUT YOU
You have the ability to adapt to our business, communicate effectively within the team and towards stakeholders and are a strong contributor to the local and global catalog operations team efforts to deliver the best possible localized customer experience. You will feel comfortable in this role if you are keen on working with numerous stakeholders in a fast-paced entrepreneurial environment, enjoy mitigating risks, participating, and taking ownership. You will encourage and advise from proven data-driven best practices, want to push boundaries and optimize throughput with low defects. You will lean into and inspire from a deep understanding of constant change to sustain a highly impactful continual improvement environment.
As a Associate Manager, Editorial, Catalog Operations, you will…
Encourage, coordinate and support editorial processing work for Audible’s Berlin-managed European audiobook, audio drama and podcast catalogs to ensure on-time publication of all content to all required surfaces, providing the best possible localized customer listening, discovery and navigation experience
Become and act as a subject matter expert on operational workflows and technical processes within the system for both local and global partners, advising as primary information source for the team in order to maintain compliance and consistency, supporting corrective action where needed
Drive, manage and work on cross-functional projects in metadata area
Perform, process and verify both daily and large-scale metadata update and correction requests received from providers, customers, and internal stakeholders via tickets or other sources, and ensure that requests are answered appropriately and in due time
Identify areas of potential improvement to catalog management workflows and systems; work closely with global team and Product Management on improvements and new features
Be the technical & operational referent for the team and support your manager to monitor and ensure that daily/weekly/monthly targets, deliverables and goals are met by providing feedback and supporting through corrective action
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.
We are open to hiring candidates to work out of one of the following locations:
Berlin, BE, DEU
Basic Qualifications
3-5 years of experience in a position of responsibility in editorial/publishing, preferably web-based publishing environment, ideally with proven experience in CMS databases and metadata editing
BA/BS or equivalent degree, preferably in Humanities
Strong background in project management and the ability to manage multiple projects or tasks at different stages in parallel and deal with ambiguous situations
Experience with Office Suite (Outlook, MS Word, PowerPoint) and knowledge of advanced Excel functions such as pivot tables and VLOOKUP
Excellent command of English language for internal/external business communication, and at least one of the following languages: German, French, Italian or Spanish
Preferred Qualifications
A self-starter with impeccable organizational and analytical skills that is able to thrive in a high-energy, entrepreneurial environment
A confident and upbeat communicator via written and verbal business communication skills
Experience with Content Risk Management
An avid consumer of online media, including books (audio and print), blogs, podcasts, and other digital content
Additional language skills in other European languages are a plus, specifically German, French, Italian or Spanish
Demonstrated experience as a supervisor, mentor, advisor, or team lead or comparable
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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