Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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embecta Customer Service Manager EMEA in Berkshire, United Kingdom

embecta is one of the largest pure-play diabetes care companies in the world, leveraging its nearly 100-year legacy in insulin delivery to empower people with diabetes to live their best life through innovative solutions, partnerships and the passion of approximately 2,000 employees around the globe. For more information, visit  embecta.com  or follow our social channels on  LinkedIn ,  Facebook ,  Instagram  and  Twitter .

The position is responsible for the management of the embecta customer

service processes in EMEA.

He/she will connect the embecta Customer Operations Team (shared service) and the commercial organization and customers in the region and define the Operating Model over functional and geographical boundaries to deliver on business imperative.

Principal Accountabilities and Responsibilities

  • Ownership for Customer Care Operations

  • Responsible for the regional Invoice to Cash Process in EMEA

  • Design new solutions and improve the business process flows with embecta IT and embecta Customer Service (shared service partner located in Romania)

  • Act as the voice of the countries and customers with embecta Customer Service and ensure that new country requirements are captured and implemented in systems (SAP, SF.com), processes and organizations.

  • Validate the Standard operating procedures for customer service.

  • Acting as the point of contact for approvals on changes/exception in established order-to-cash process.

  • Managing customer service activities in accordance with KPI and performance metrics

  • Responsible for continuous improvement for Order to Cash process in the region.

  • Oversees and owns the master data management and data maintenance with the functional teams.

  • EDI governance

  • Conduct SOX Compliance audits with embecta shared service partner as required.

Education and experience

  • Bachelor or Master in BA (or similar)

  • Experienced Project and people manager

  • International cross-functional and customer facing work experience.

  • Stress resistant, resilient, hands on, creative, multi-tasking, problem solving skills

  • Excellent communication

  • Fluent in English, every other EU language is a plus

  • Working location can be in any country having an embecta entity in Europe.

  • Position reports to Associate Director Customer Operations International inside the Global Commercial Operations Organization, dotted line to VP/GMs in EMEA.

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